Architect, Consulting Services

Department: Architect

Req ID: R34003

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Architect, Consulting Services

  • Denmark
  • Remote, Ireland
  • Halden, Norway
  • Remote, Sweden
  • Gerrards Cross, Buckinghamshire, United Kingdom
  • Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

The Field Architect (FA) provides technical leadership for internal and customer-facing projects of large size or high degree of complexity. This role is primarily focused on post-sales Architect project delivery of large key projects while providing significant knowledge transfer to more junior team members and customers. The Architect is a very experienced technical professional capable of solving the most complex technical problems, communicating technical concepts to audiences with mixed levels of technical abilities, and making sound technical and architectural decisions independently   

 

Excellent communication skills and experience working in a professional services delivery capacity are vital. Broad industry knowledge and certifications in complementary skills and technologies are assumed. The Architect must thrive in a highly collaborative workplace and actively engage in the development of processes and improvement within the delivery team.  

 

 

 Primary Duties / Responsibilities 

The primary duties for the position include but are not limited to: 

  • Plans and leads all technical aspects of major projects. Effectively multi-tasks across multiple initiatives/projects to provide a high speed of delivery. 

  • Acts as the primary technical interface for the client or project manager for large high complexity projects.  

  • Takes an active role in business development of net-new or follow on engagements. 

  • Takes full responsibility for overall execution and delivery of critical tasks or projects, primarily as oversight capacity and to a less extend through direct execution (i.e. assess/design phase owners of complex projects). 

  • Provides quality assurance reviews and project oversight to consultant lead engagements. 

  • Provides technical “thought leadership” to the entire Citrix Consulting team. Leads, plans and designs technical solutions that meet, or exceed, customer requirements and expectations. 

  • Provides subject matter expertise (technical depth) in at least one technical area. 

  • Takes an active role in creating business improvements that would allow the consulting team to deliver at better quality and efficiency e.g. documentation templates, reference labs, best practice guides, automation initiatives etc. 

  • Encourages others to do things differently, push the boundaries, and experiment outside their comfort zones. 

  • Proactively seeks to effectively coach and mentor; regarded and sought by more junior staff as a coach and mentor  

  • Providing technical training to the field 

 

Experience (Knowledge, Skills, Abilities) 

  • Extensive track record implementing large, complex enterprise-class solutions using Citrix technologies. 

  • Strong command of professional communication skills (written, oral). 

  • Positive attitude aimed at customer success 

  • Proven ability to confidently host and run strategy or architecture focused customer workshops 

  • Excellent personal time management including ability to efficiently multitask across several projects & initiatives 

  • Proven ability to meet deadlines and creating deliverables that exceed expectations. 

  • Extensive experience in delivery of relevant technical collateral (design documents, white papers, knowledge base, etc.). 

  • Exhibits sound business judgement, and ability to influence others 

  • Ability to summarize complex technical situations into concise executive briefings. 

  • Proven expertise architecting large, complex enterprise-class solutions using Citrix technologies. 

  • Proven expertise in complex, client-focused consultative selling and establishing trusted advisor status 

  • Strong technical background with a willingness to learn new technologies. 

Qualifications (Education, Certification, Training) 

  • Current Citrix or 3rd party Certifications that demonstrate technical knowledge 

  • Certifications in non-technical areas such as Project Management & Governance are beneficial 

 

Regardless of specific certifications, the individual should be able to demonstrate 

  • Strong technical breadth across Citrix Virtualization, Networking, Cloud and Mobility products/technologies. 

  • Strong technical depth in at least one of the above technology areas 

  • Strong technical background with a willingness to learn new technologies. 

 

Physical Demands / Work Environment 

The Field Architect is directly mapped to a specific region or area but may also provide coverage for other regions or areas within the Geo. 

This role allows for working from home, however; travel is required either to Customer sites or Citrix Offices and can be as high as 80%. 

 

Citrix Values and Competencies 

Citrix has a set of enduring values (Integrity, Respect, Curiosity, Courage, and Unity) which we encourage all employees to demonstrate. Our Core & Leadership competencies represent the critical skills, knowledge, and behaviors that define success for each one of us at Citrix. The Enterprise Architect would be expected demonstrate progress against all Core and some Leadership competencies. 

 

Core Competencies 

  • Accountable & Quality Results Oriented - Delivers on all commitments with high quality and on time. 

  • Compete to Win Together - Takes proactive, competitive position in the market. Has a bias for action that fuels breakthrough thinking and drive to achieve together 

  • Learn & Innovate - Demonstrates a growth mindset. Learns for continuous improvement. Challenges the way things are for the purpose of making things better. Drives toward full potential 

  • Analytical & Data Driven - Makes evidence-based decisions and uses sound analysis to inform action. Collects right data to support work. 

  • Customer & Partner Focused - Acts with urgency and determination to help internal and external customers, partners, and Citrix achieve shared goals. Actively seeks information about internal and external customers, partners, prospects, and markets. 

  • Open & Inclusive - Seeks and values different experiences, backgrounds, and opinions across geographic and organizational boundaries. Incorporates diverse views and perspectives to achieve greater outcomes.   

 

Leadership Competencies  

  • Talent Building - Identifies changing talent needs while constantly recruiting and retaining the best talent. Coaches, mentors, and empowers others to drive the continuous growth and development of the team.  

  • Strategy Design & Execution - Identifies, communicates, and executes where to play and how to win. Considers internal and external factors, and anticipates future trends and consequences. Keeps the team focused on strategic priorities. Optimizes resources and leverages broad organization capabilities.  

  • Executive Maturity - Demonstrates sound action, behavior, and judgment consistently, and adds impartial perspectives in difficult situations. Manages emotions and relationships, providing clarity for others during periods of ambiguity and change.  

  • Leads & Inspires - Leads by example and exemplifies Citrix core values. Engages and influences others to achieve our mission, vision, values, and strategies. Champions and generates excitement that leads to positive outcomes.  

  • Organizational Agility - Readily navigates formal and informal channels at Citrix. Works across organizational and geographic boundaries to achieve alignment and unity. 

 

Functional Area:

Architect


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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