Cloud Operations Engineer

Req ID: R34171

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Cloud Operations Engineer

  • Remote, Ireland
  • Remote, Cambridge, United Kingdom
  • Cambridge, Cambridgeshire, United Kingdom
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Are you a software engineer looking to join an enterprise software company in a pivotal DevOps role?

We are looking for a Cloud Operations Engineer to join the DevOps Core Tools Team. Working in a globally distributed team you'll be supporting the IT infrastructure, application services and tools essential to Citrix Engineering Teams worldwide.

We'll help you build your DevOps knowledge in a team responsible for a range of areas:

  • Build and Continuous Integration systems,

  • Source code management systems,

  • Static code analysis tools.

The remit of the team is to lead our software developers by pioneering new ways to make the software development and delivery process more efficient. We own and run our own Hypervisor VMs, storage arrays and servers to improve flexibility and performance.

You'll assist with ensuring system uptime and the responsiveness of critically important tools used by Engineering as well as responding to feature requests or bug reports.

The successful candidate will be encouraged to help develop, test, maintain and debug the tools and services operated by the team. This is a role that is seen as a pillar of productivity where your work can impact 1000’s of Citrix employees every day.

Primary Responsibilities:

  • Help evaluate new tools with the aim of improving the efficiency of software development within Citrix

  • Install and test new services, typically with web based front-ends and SQL database back-ends, running on Linux

  • Fine tune, customise and extend off the shelf applications to meet the needs of our Engineering Teams.

  • Support and maintain always available services with minimal downtime and 99.9%+ uptime

  • The role will require being part a distributed team who operate an on-call rota in order to ensure services are available 24x7

Qualification and Requirements:

Essential:

  • Bachelor’s degree or equivalent in computer science or a related field; equivalent experience may be substituted for formal education

  • Knowledge of Linux as a user/administrator, proficient with the Linux command line

  • Experience with configuration management systems e.g Ansible

  • Experience in a high level programming language, preferably Python

  • Understands Software Development processes and process improvement

  • A quick learner with a curiosity about a wide variety of development technologies/tools

  • Self-starter, able to work as a sole contributor on small projects, or as part of a distributed team on larger projects

Desirable:

  • Build & CI/CD Experience, Jenkins or TeamCity, Artifactory

  • IT monitoring systems such as Zabbix

  • An understanding of SQL databases

  • Windows Administration would be a plus

Functional Area:

Cloud Ops


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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