Corporate Account Manager

Req ID: R29539

Apply Now

Illustration of 3 people jumping in celebration

Corporate Account Manager

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

As an account manager You will be responsible for managing Citrix business with company’s most strategic & important named accounts in the South India.

Position Summary

Typically manages a mix of up to 75 enterprise and corporate accounts across all vertical segments of markets. The role also involves orchestrating Citrix GTM in the region by actively partnering with extended teams in Citrix namely channels, marketing, pre-sales, etc. The role could be based in Bengaluru or Hyderabad and the focus accounts are across Karnataka, Andhra Pradesh and Telangana markets.

Primary Duties / Responsibilities

  • Establish relationships and engage at executive levels within assigned accounts to identify and sell Citrix products and services direct to the company’s most strategic, complex named accounts. Strong customer interaction at the Sr. Management level with support on forming a relationship with C level contacts within these accounts.
  • Provides professional leadership, coordination and direction to the team virtual teams.
  • Build up strategic contacts at CIO, managing director and executive level
  • Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress towards achieving account strategies.
  • Draw up and implement analysis of key accounts, using Citrix methodology
  • Identify, develop, execute, and maintain account strategies to drive adoption of Citrix product and services revenue within assigned enterprise accounts and their subsidiaries and affiliates.  Accounts are key, strategic and may have complex requirements.
  • Establish and lead teams of internal and external resources to identify, pursue, and close specific opportunities consistent with account strategies.
  • Establish and maintain close relationships with inside sales, systems engineers, consultants, and sales specialists to access to and leverage from appropriate internal resources.
  • Establish and maintain relationships with resellers, system integrators, and any other external partner to develop and achieve account strategies and opportunity plans.
  • Understand and navigate account procurement practices to successfully negotiate profitable licensing contracts.
  • Drive prompt resolution of customer issues and ensure high levels of customer satisfaction with Citrix products and services.
  • Serve as the primary client contact for non-technical or support issues requiring escalation.
  • Provide regular and efficient updates on assigned accounts to sales management.
  • Ensure accurate and timely forecasts in CRM.
  • Should have a strong Hunting Experience

Qualifications (knowledge, skills, abilities)

  • Bachelor’s degree or equivalent experience required.
  • 10+ years of sales experience, with at least 5 years selling software/hardware to large enterprise accounts and strong history of quota achievement.
  • Viewed as an expert in application software or networking sales in the company and/or industry.
  • Track record of meeting or exceeding enterprise sales quotas.
  • Proven track record in closing complex enterprise sales.
  • Experience working with external partners to develop and close business within enterprise accounts.
  • Experience in negotiating complex licensing agreements.
  • Network of enterprise “reference contacts” with whom one has built a trust relationship and with whom one can gain an audience to present Citrix solutions and identify opportunities.
  • Experience in a minimum of 1 to 2 of the following areas of expertise: (i) application and core technology (database, operating systems, application platforms, hardware, networking); (ii) Internet solution selling (service, hardware, software); and/or (iii) networking, security and/or WAN optimization.

Requirements (Education, Certification, Training, and Experience)

  • Demonstrated track record of establishing strategic executive level relationships to position and sell software and services to listed companies.
  • Proven ability to develop and maintain executive level relationships with both business and IT customers.
  • Proven ability to develop and maintain strong working relationships with internal marketing, technology, implementation, and product development teams.
  • Strong consultative selling ability – critical questioning, listening, analytical, negotiation, communication, and presentation.
  • Demonstrated ability to develop and articulate compelling qualitative and quantitative business cases for IT solutions.
  • Proven ability to manage long, complex sales cycles from beginning to end and ability to close large complex deals with enterprise accounts.
  • Demonstrated knowledge of strategic/large account sales techniques and processes including the ability to understand customer needs, overcome objections, develop business cases, and negotiate and close deals.
  • High energy, motivated self-starter attitude.
  • Excellent written and verbal communication skills including the ability to effectively present to both technical and executive audiences in the local language and in English.

Physical Demands / Work Environment

Ability to travel as appropriate in order to manage and close opportunities within assigned accounts and their subsidiaries and affiliates.

Work with minimal supervision.

Person must be flexible and able to deal with fast and rapid change.
 

Functional Area:

Enterprise Relationship Manager


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Apply Now

Not You?

You are now being redirected to complete your application