Digital Territory Manager

Req ID: R32456

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Digital Territory Manager

  • North Sydney, New South Wales, Australia
  • Auckland, New Zealand
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

We have a phenomenal Sydney or Auckland located opportunity to join our vibrant, fast paced and dynamic Digital Territory sales team. Citrix is positively supporting our existing and new customers ability to have their people do hybrid work in secure cloud IT environments. Be your authentic self at work, bring your great sales skills and grow with our clear career path and highly rewarding commission structure.

Job Summary

We are an open, inclusive and diverse team. You will be working to help our mid-market and small to medium enterprise customers define their hybrid work strategy via secure cloud environments with utilising Citrix products and services.

We engage collaboratively at Citrix and with our channel partners as we deliver software adoption services supporting customer business outcomes, and mitigate their risk.

Your success in territory will result in an improved customer employee experience, through the use of Citrix technologies.

Success can propel you through a clear career path in sales at Citrix.

Job Responsibilities

  • Our people are their authentic best self at work.

  • Our values at Citrix is to engage each other with values of Respect, Trust, Curiosity, Courage and Unity.

  • This is a proactive and consultative phone sales territory management position.

  • Engaging with customer business executives regarding improving employee experience at work with Citrix services and solutions to deliver against their business outcomes.

  • Identifying and develop opportunities across our software services portfolio enabling you to build quality sales opportunities, with the highest likelihood of successful closure.

  • Applying a proven sales methodology, prospecting techniques and processes to your assigned territory base, coupled with a broad understanding of Citrix portfolio will improve your deliverables.

  • Following new business leads requires a timely customer engagement, inbound qualified leads with solutions selling methods, with negotiation activities and customer executive engagement to close sales.

  • Within our existing customer base, defining a territory strategy to develop relationships, with an emphasis to extend our product and services footprint in the business.

  • Growing accounts as a result of adoption and retention activities including cross selling into new areas, and with new buyers.

  • Exceeding sales targets and demonstrating continuous progress towards achieving account strategies with our selling team counterparts in Networks.

  • Presenting accurate and timely forecasts as well as opportunity updates in reflecting transparently the opportunities in your territory pipeline for management.

  • Crafting and managing relationships with key channel partners, system integrators, and any other external partners to develop and achieve the defined account strategies and opportunity plans.

  • Collaborating with Field Sales Managers regarding mutual quota attainment and defined territory plans.

  • Establishing and maintaining close relationships with partner account managers, systems engineers, consultants, and sales specialists to improve full potential of every opportunity.

  • Prospecting activities will involve 3 hours of daily phone time and undertaking 20 outbound calls and 15 emails per day, which is a Key Performance Indicator of the role.

Basic Qualifications:

  • Greater than 5 years selling in the information technology sector.

  • Shown a working history in ANZ technology markets.

  • Strong written and verbal proficiency in the English language.

  • Worked with SalesForce as a customer relationship management tool.

Preferred Qualifications and Attributes :

  • Self starter, who is tenacious, can balance planning and agility when change is required.

  • Innovative and independently driven to achieve results.

  • Naturally social and collaborator in a company, partner and customer environment.

  • Entrepreneurial mindset, capable of motivating team approaches and ownership of their tasks within an adaptable sales landscape.

  • Self confident, with a persuasive communication style.

  • Organised, decisive and resilient in a fast paced environment.


Functional Area:

Inside Sales Rep (ISR)

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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