HR/Operations Coordinator

Department: HR General

Req ID: R32661

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HR/Operations Coordinator

  • Tokyo, Japan
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Wrike is looking for an HR/Operations Coordinator to support the team based in Tokyo, Japan. We are seeking a strong administrator who understands the importance of process and procedure, but appreciates the fast-pace of a growing tech environment. The perfect person will be passionate about company culture, and making Wrike an amazing place to work for all of our teams. You will be a key piece to our People Operations puzzle and you will support our APAC HR team with a variety of administrative responsibilities.

Are you passionate about employee experience, and keen to learn more about HR and office operations? If your answers are yes - please read on!

About the Role: On a day-to-day basis you will partner directly with the APAC HR Business Partner and local leadership to optimise employee experience for the Tokyo team, and to support broader global HR projects and initiatives.


  • Act as local subject matter expert for all things related to employment in Japan.
  • Update HR systems with new employee information, contact details and employment forms.
  • Prepare HR-related reports and analytics as needed.
  • Address employee queries about benefits.
  • Own employee orientation and onboarding process in Japan.
  • Provide support with global mobility / immigration for employees, into and out of Japan.

(Workplace Operations)

  • Maintain the local office environment by keeping it clean, organised, comfortable, and safe for employees.
  • Manage shipping, postage and stationary stock.
  • Assist with company culture initiatives, acting as key point of contact and organiser for local events, as well as supporting with broader global objectives.
  • Oversee and administer local office vendors.
  • Manage company merchandise and supply.
  • Provide localised IT help-desk support for basic troubleshooting issues.
  • Assist with travel coordination for executives, leaders, and employees as needed.
  • Maintain communications with building management and ensure provisioning of access for new hires and visitors.


  • Help organise and streamline reporting within our Applicant Tracking System – Greenhouse.
  • Assist in scheduling and confirming interviews with candidates across the APAC region.
  • Assist with internal job board, careers page and external posting strategy and management.
  • Create, implement and manage social network calendar in order to support talent branding.

A strong candidate for this role will meet the following profile:

  • Fluent in both Japanese and English.
  • Some experience in HR Admin, Office Manager.
  • Strong at building relationships with stakeholders (at manager and employee level).
  • Resourceful and self-directed; this role requires an individual who is a self-starter to get the ball rolling quickly.
  • Proven ability to handle multiple tasks with little or no supervision.
  • Ability to wear many hats on a day-to-day basis.
  • An extremely high sense of urgency and ability to work in fast-paced, ever-changing environment.
  • A natural born problem-solver who enjoys the pace and agility of the tech industry.

Functional Area:

HR General

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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