Hyperion Developer/Support

Department: Business Systems Analyst

Req ID: R31667

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Hyperion Developer/Support

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a Hyperion professional with 1 + years of experience of PBCS, Essbase and related technologies. You have some experience with SQL and dash boarding tools. You are comfortable with excel. You have good written and oral communication skills in English language and the ability to transform data into actionable insights for an audience comprised of senior leaders within Sales, Marketing and Product teams in technology organizations.

If you want to be part of a growing business, have a strong interest in learning new technologies and implementing innovative solutions to business challenges, and are passionate about winning, get in touch with us to explore the exciting opportunity at Citrix.

Position Overview

In this role, you will be a Hyperion Developer/Support analyst who is part of the Citrix Financial planning and cloud systems. You will have the opportunity to work with team of financial analysts and

Will be responsible day to day management of Hyperion EPM suite of products.

Roles and Responsibilities

  • Provide day-to-day end user support including trouble shooting both system and data issues related to the Hyperion Planning / Essbase applications Including PBCS
  • Execute PBCS system administration activities including updating metadata, web forms, Security etc.
  • Develop FDMEE rules
  • Identifying and defining detailed product functional requirements and use cases, setting up and maintaining logic, rules, metadata and security.
  • Perform security maintenance on applications as needed.
  • Works closely with the Business Process owner and others to assess current capabilities and identify high-level business requirement to meet business owner needs.
  • Works closely with IT to troubleshoot and resolve issues..
  • Work with Finance business counterparts to understand their business needs and translate them into Hyperion reports or Hyperion Planning/Essbase enhancements.
  • Continuously and proactively improve Hyperion Planning/Essbase to enrich end user experience by providing training documentation and support for system functionality as well as ad-hoc reporting capabilities.
  • Provide the Financial Planning & Analysis group with support for ad-hoc projects.
  • Work closely with our Hyperion team to identify system problems and work-out solutions to minimize system outages.
  • Perform health checks to system on regularly
  • Validate financial data to establish trust in the data in Hyperion Planning and Reporting applications
  • Participate in all scheduled and non-scheduled maintenance windows
  • Respond to problem tickets from users to resolve application issues, assess business impact and priority
  • Support Hyperion applications by resolving issues submitted by users and assist them with their questions

Basic Qualifications

  • Bachelor’s degree in Accounting, Finance, or Computer Science
  • At least 1 years of experience in the use of PBCS or Hyperion Planning, Hyperion Essbase, both BSO and ASO, (business rules, member formulas, calculations scripts and optimization), Hyperion Financial Reporting, Hyperion Web Analysis, Shared Services and SmartView.
  • Experience with Oracle EPM System 11 preferred or PBCS
  • Knowledge of ESS Automate
  • Knowledge of the integration experience with Hyperion Planning and Essbase including FDMEE
  • General functional knowledge of the forecasting and financial analysis process.
  • Knowledge of SQL, Microsoft SSRS, SSAS is a plus.
  • Strong technical skills including writing/creating calculation scripts, business rules, MAXL automation scripts, load rules, report scripts, web forms, financial reports, automation packages using EPM Automate and FDMEE.
  • Knowledge of SQL server
  • Knowledge of reporting tools like Tableau, PowerBi is a plus
  • Experience with Adaptive Insights and SAP ERP a plus
  • Solid experience using MS Office with an expert level in Excel.
  • Excellent communication skills and personality. We serve users in many countries around the clock.
  • A dedication for high quality service and end-product for our users.
  • A desire to always look for alternative and better ways to solve problems and provide solutions.
  • The ability to meet deadlines and prioritize competing deliverable.
  • Ability to work independently and as part of a team
  • Demonstrates discretion and ability to work with confidential information 
  • Excellent written and verbal communication
  • Strong financial and analytical skills
  • An advanced understanding of the financial planning process
  • Ability to work in a fast-paced environment with frequent system related changes under very aggressive timelines
  • Flexibility to work hours outside normal working schedule
  • Ability to travel to Ft Lauderdale Headquarters up to two times per year for period of one to three weeks
  • Familiarity with databases and report development.  Highly computer literate in Excel.
  • Very strong oral and written communication skills.

Close attention to detail, accuracy, follow-through and excellent organizational

Functional Area:

Business Systems Analyst


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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