Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!
Recognized subject matter expert. Manage large projects or processes . Coaches, reviews, and delegates work to lower level employees. Operational targets with major impact on department results. Works to achieve operational targets with major impact on the departmental results. Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.). May manage large projects or processes that span outside of immediate job area. Work is performed with limited oversight.
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area.. Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple departments or specialties. Problems are typically solved through drawing from prior experience and analysis of issues.
Communicates with parties within and outside of own job function. Typically has responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.) Works to influence parties within and outside of the job function at an operational level regarding policies, procedures and practices.
Requires deep knowledge of job area typically obtained through advanced education combined with experience. Typically viewed as having a specialty within discipline. May have broad knowledge of project management. Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience; or Master’s degree with 6 years; or PhD with 3 years of experience.
Typically responsible for providing guidance, coaching and training to other employees within job area. Typically responsible for managing major/complex projects at this level, involving delegation of work and review of work products.
As a Lead Sales Engineer, you will be responsible for identifying and matching technology opportunities with a customer’s business issues and objectives, as well as channel partner training & enablement. Having multifaceted field sales experience, you will use professional concepts and company objectives to resolve sophisticated issues in creative and effective ways developing business value propositions around Citrix products and solutions. You will drive sales with technical expertise, account leadership skills, sales ability, and a superior customer focus. Participates as part of a sales team to achieve or exceed revenue targets.
As an experienced technology professional, you will provide pre-sales technical support of the sales process across the Citrix Product suite.
Provides a role within the sales teams in assessing potential application of Citrix products to meet customers’ business needs.
Conduct product demonstrations and technical presentations remotely or at customer locations/Citrix facilities on Citrix products value proposition
Has ability to build complex, multi-product proof of concept solutions for customer evaluations.
Demonstrates product knowledge to provide technical Citrix Expertise to internal sales teams, CSA/SI partners and end-users
Develop customer requirements that map to Citrix solutions assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle to close deals.
Demonstrates a consultative sales process to prospective users to resolve product capability assessment and validation as it applies to the technical sales process.
Works on issues that impact design/selling success or address future concepts, products, or technologies.
Creates formal networks with key decision-makers in assigned accounts.
Serves as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
Ability to demonstrate and improve CSA/CSBA/SI/ISV partners as the fulfillment channel while working with Citrix end-user accounts on IT initiatives.
Provide regular and efficient updates on assigned accounts to sales engineering management.
Consistently provides a contribution to the broader team’s technical focus
Deep technical knowledge of all Citrix core products and complementary technologies
Proven ability to empower, train and conduct seminars to drive mind share within CSA partners to increase Citrix revenues within assigned territory
Has the ability to manage relationships with technical resources at all levels of a customer organization.
Thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technically close deals.
Able to articulate and understand the customer strategy and Citrix solution strategy to a technical level of detail for their technical area of focus.
Can independently communicate and present solutions at a C-Level
Ability to diffuse complicated technical and political situations with partners and customers.
Must be flexible, conscientious, and capable of quickly learning new products and technologies.
The individual should be able to apply a thorough understanding of one of the following areas of focus:
Enterprise Mobility Management
Exhibits a positive demeanor, represents Citrix to business partners and customers in the best possible fashion and cultivates interest in our offerings Prioritizes and manages several diverse tasks
Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires)
Excellent oral and written communications skills, as well as excellent presentation skills
Strong work ethic, attitude, and follow-through ability.
Possesses a high level of specialized sales and product solution knowledge
5+ years sales engineering experience in high tech, indirect sales, and procurement environment with a record of success in driving customer adoption of technology
Ability to travel within assigned territory
Citrix Certified Enterprise Engineer (CCEE) or Citrix Certified Enterprise Administrator (CCEA) certification
Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified IT Professional (MCITP): Enterprise Administrator certification
Fluent English and Spanish (written and spoken)
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.
Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process.
We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within.
We offer a competitive total rewards package* that includes:
**Please note that benefits may vary based on location.
Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.
Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html
Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.
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