Lead System Engineer

Req ID: R34100

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Lead System Engineer

  • Tokyo, Japan
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Provides technical support as a presales Engineer to sales representative and partners on customer deals across the sales cycle by leveraging strong technical knowledge of Citrix solutions. Drives development of technical offering to meet customer business needs under the guidance of product specialists and/or ERM/CAM account reps. Supports enterprise, corporate, and mid-market accounts, working with Citrix resources and channel/Alliance partners to define offering and develop solutions, coordinated by Product Sales Specialist where present. Provides insight on technology trends, product developments, and technical capabilities, engaging with the customer to drive technical understanding of solution and value for business needs. Providing expertise in technical sales presentations to address issues/objections, conducting technical presentations and/or demonstrations. Enable partners’ Sales Engineers to define offerings, develop solutions and communicate with customers in Growth and Emerging markets.

Job Responsibilities

  • Being an external enthusiast for Citrix’s vision and associated Workspace and Security technologies offerings, to support the sales process.
  • Assessing the potential application of Citrix products to meet customer’s business needs.
  • Displaying a leading grasp of Citrix domain, complementary technologies & competitive technologies and how to position for a “win” in sales processes.
  • Crafting and delivering the value proposition of Citrix products and solutions in person or virtual product demonstrations, and technical presentations at customer locations/Citrix facilities.
  • Developing customer requirements that map to Citrix solutions, overcoming technical and competitive objections, and accelerating technical evaluation component throughout the of sales cycle to close potential deals.
  • Building sophisticated, multi-product proof of concept solutions for customer evaluations.
  • Showcasing product knowledge and providing technical Citrix Expertise to internal sales teams, CSA/SI partners and end users.
  • Displaying an understanding of development and scripting languages.
  • Being consultative with prospective users to determine product capability, assessment and validation as it applies to the technical sales process.
  • Working on issues that impact selling success through design or address future concepts, products or technologies.
  • Displaying a solid grasp of Enterprise & Government clients, and their compliance and regulations standards.
  • Harnessing your knowledge of mining and its supporting industries.
  • Seen as someone who can function as a sales representative as needed.
  • Networking and presenting at an executive level to multiple customers/prospects.
  • Owning and collaborating on initiatives impacting your sales team.
  • Building inclusive networks with key decision makers in assigned accounts.
  • Ability to involve CSA/CSBA/SI/ISV partners as the fulfilment channel while working with Citrix end user accounts on IT initiatives.
  • Collaborating with others to positively influence sales opportunities beyond their own assigned accounts.
  • Sharing updates and thought leadership from assigned accounts and technical topics with sales engineering colleagues and management.

Basic Qualifications

  • Bachelor’s degree or equivalent practical experience
  • 6 - 8 years of experience designing, implementing, and managing Windows Infrastructure and cloud-based solution project. 
  • 2- 3 years of experience Project Manager or leader as System Integrator.
  • Pre-sales consulting experience in any of these technology areas:
    • Windows application/desktop management
    • Application/desktop virtualization
    • Mobile device/application management
    • Web/SaaS Applications
    • Security (ZTNA, Web, Identity, Firewalls)
    • Content and Collaboration
  • Ability to speak and write in Japanese fluently
  • Ability to travel within assigned territory

Preferred Qualifications 

  • Ability to speak and write in English fluently
  • Citrix Certified Professional or Citrix Certified Expert certification
  • Certification and experience in architecting solutions on Azure, GCP and/or AWS.

Functional Area:

Sales Engineer

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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