Lead Systems Engineer - Cloud - Bangalore

Req ID: R34045

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Lead Systems Engineer - Cloud - Bangalore

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Position Overview

The Sales Engineer is responsible for identifying and matching technology opportunities with the customer’s business issues and objectives, as well as channel partner training & enablement. Uses skills as a technology professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical way. Assists in developing business value propositions around Citrix products and solutions. Drives sales with technical expertise, account management skills, sales ability and a superior customer focus. Participates as part of a sales team to achieve or exceed revenue targets.

Role Responsibilities


  • Influence product and services sales through participation in business development activities as a technical thought leader
  • Supporting business opportunities through the development, documentation and presentation of proposals encompassing technical concepts, architectures and prototypes
  • Ensure speed of delivery across multiple responsibilities e.g. technical lead, proof of concepts, customized demonstrations, internal initiatives
  • Rapidly establish credibility at customer sites through the effective use of technical knowledge
  • Perform effective account reviews, highlighting significant points requiring the attention of other staff
  • QA enterprise scale deployments and provide feedback to Sales team
  • Understand the customer’s business and develop technology strategies to achieve business objectives
  • Participate in account planning activities with Citrix and partner teams


  • Through research and training, quickly ramp up to a proficient level on new technologies planned to be used, or in use at customer sites
  • Serve as an authority on Citrix products and technologies.
  • Develop and lead presentations requiring an understanding of in-depth (and possibly controversial) technical concepts for large, diverse audiences
  • Effectively analyse, resolve and document technical and design issues with minimal oversight from senior management
  • Troubleshoot and resolve complex technical issues.
  • Lead discussions on strategies for the implementation of Citrix products e.g. user migration strategy, application integration procedures, testing procedures
  • Deliver the Citrix Vision and Product Roadmap
  • Identify and clearly articulate product enhancements or new product ideas which are supported by a realistic high level business case
  • Act as a Citrix technical representative in supporting partnerships and alliances with outside vendors as required

Basic Qualifications

  • Advanced knowledge of Citrix technologies and deployment experience with large or complex sites
  • Strong knowledge of technologies external to Citrix, such as, directory services, web and application architectures and enterprise architectures.
  • Qualification/Experience: Engineering graduate with 10-12 years of relevant experience.
  • Pre-sales experience with Citrix certification preferred.
  • High degree of proficiency with virtualization, directory services, web and application architectures, next-generation workspaces, DaaS, content collaboration etc.
  • High degree of proficiency with application architectures
  • Understanding of business drivers for IT projects
  • Mobility Product Skills would be an Advantage
  • Business / financial skills would be an advantage

Personal Attributes

  • Effectively multi-tasks between initiatives and consistently produce quality deliverables with minimal supervision from staff and peers
  • Effectively manages oral communications in an unstructured setting (conversations, conference calls, etc)
  • Develops good working relationships with customer team members at all levels
  • Proactively seeks ways to expand technical knowledge
  • Completes assigned tasks on time
  • Assumes responsibility / accountability for delivery of technical account management
  • Adapts to customer/partner needs and culture
  • Effective planning, development and execution of presentations
  • Effective planning and execution of meetings
  • Works effectively in a team environment – is respectful and co-operative with others

Functional Area:

Sales Engineer

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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