Manager, Renewal Sales - Central Europe

Req ID: R31364

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Manager, Renewal Sales - Central Europe

  • Dublin, Ireland
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a people manager with experience leading Renewals or Inside Sales teams! You will have expertise in leading successful teams to meet revenue targets and a focus on customer retention.

Position Overview

In this role you will lead all aspects of the Renewal and Sales Support team within Central Europe, providing direction and leadership to ensure all revenue and renewal rate targets are met. You will be tasked to drive customer retention, either through identifying up-sell and trade-up opportunities or through on time renewal of software and hardware maintenance and subscription contracts. You will collaborate closely with the Area sales leadership teams in order to align the go-to-market approach and customer engagement.


  • Leads the Renewals team for Central Europe (approx. team of 10)
  • Ensures timely and accurate renewals bookings forecasts for Area and regions
  • Maintains an intimate understanding of renewals booking potential, renewal rate and loss analysis.
  • Keeps track of the status of their Area’s top renewal opportunities. Ensures that they are progressing through the sales stages and transacted optimally through our systems
  • Coordinates the design and implementation of appropriate reports and metrics. Ensures senior management has transparency and input.
  • Represents the Renewals and Sales Support organization and works with regional field sales teams to grow and support our business and achieve or exceed revenue targets
  • Establishes and grows key relationships with Channel partners
  • Collaborates with regional sales leadership and HR on ensuring talent development initiatives are underway and management has the training and tools to conduct succession planning, individual growth plans which should be included in the mentor conversation process

Basic Requirements

  • Experience in leading renewals sales, inside sales/telesales teams is required
  • Past experience working in a SaaS sales environment with a Track record of attaining sales targets required
  • Bachelor’s degree or equivalent experience required
  • Good general leadership skills paired with a hands-on approach, High degree of motivation and integrity with sophisticated interpersonal, project management, negotiation, change management, problem solving skills, process management, leadership, coaching, mentoring, resource management, and team-building skills.
  • Ability to successfully manage in a shared services model
  • Native level German and proficiency in English is required

Functional Area:

Inside Sales Rep (ISR) - Renewals

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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