Presales Engineer Specialist – Cloud & Security (Remote)

Req ID: R33071

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Presales Engineer Specialist – Cloud & Security (Remote)

  • Remote, Alabama, United States
  • Remote, Alaska, United States
  • Remote, Arizona, United States
  • Remote, Arkansas, United States
  • Remote, California, United States
  • Remote, Colorado, United States
  • Remote, Connecticut, United States
  • Remote, Delaware, United States
  • Remote, Florida, United States
  • Remote, Georgia, United States
  • Remote, Hawaii, United States
  • Remote, Idaho, United States
  • Remote, Illinois, United States
  • Remote, Indiana, United States
  • Remote, Iowa, United States
  • Remote, Kansas, United States
  • Remote, Kentucky, United States
  • Remote, Louisiana, United States
  • Remote, Maine, United States
  • Remote, Maryland, United States
  • Remote, Massachusetts, United States
  • Remote, Michigan, United States
  • Remote, Minnesota, United States
  • Remote, Mississippi, United States
  • Remote, Missouri, United States
  • Remote, Montana, United States
  • Remote, Nebraska, United States
  • Remote, Nevada, United States
  • Remote, New Hampshire, United States
  • Remote, New Jersey, United States
  • Remote, New Mexico, United States
  • Remote, New York, United States
  • Remote, North Carolina, United States
  • Remote, Ohio, United States
  • Remote, Oklahoma, United States
  • Remote, Oregon, United States
  • Remote, Pennsylvania, United States
  • Remote, Rhode Island, United States
  • Remote, South Carolina, United States
  • Remote, South Dakota, United States
  • Remote, Tennessee, United States
  • Remote, Texas, United States
  • Remote, Utah, United States
  • Remote, Vermont, United States
  • Remote, Virginia, United States
  • Remote, Washington, United States
  • Remote, Washington, D.C., United States
  • Remote, West Virginia, United States
  • Remote, Wisconsin, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!


What we're looking for:
 

Position Overview:

The Presales Engineer Specialist (or Domain Specialist) – Cloud is a Sales overlay role directly supporting our field sales teams into new and exciting markets. Presales Engineer Specialists are THE subject matter experts for our Cloud solutions and are responsible for leading value-centric conversations, ultimately identifying and matching technology capabilities with our customers’ business and security needs.

In this role, you will collaborate with Account Executives, Presales Engineers, Product Management, and Marketing to establish a shared vision with our customers and help them achieve their strategic goals. You will identify, document, and communicate the comprehensive impact that digital transformation has on an organization. You will focus on our SaaS-based solutions, the various cloud platforms we integrate with, and address customer concerns around cloud governance.

Here is what we need you to do so we can take first place:

  • Own both our strategy and tactical components for the post-sale marketing customer journey
  • Build onboarding and adoption strategies across products and customer segments
  • Lead and execute customer engagement programs, such as nurture, social, and webinar campaigns, that highlight our top features and actions that enable the success of our customers
  • Create customer-specific content for use in onboarding and adoption marketing programs
  • Partner with cross-functional teams, including Sales, Product Management, Customer Success, and In-Product teams, to deliver a coordinated customer onboarding and adoption journey

Role Responsibility

  • You will partner with sales teams in assessing potential applications of Citrix products to meet customer’s business needs.
  • You will conduct product demonstrations and technical presentations remotely or at customer locations/Citrix facilities on Citrix products value proposition.
  • You will build sophisticated, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
  • You will identify and detail specific problems with prospective and current customers which can be solved through the deployment of coordinated Workspace and Security solutions.
  • You will facilitate relationships between business and technical teams, identifying business drivers and processes, providing expertise on Citrix products and the customer's technology environment. 
  • You will architect and propose validated solutions and cloud frameworks that address the identified problems in each outstanding environment.
  • You will work closely with Product Leadership to articulate industry trends, customer needs, and product improvement areas.
  • You will maintain a keen awareness of the competitive landscape, market trends, and cloud paradigms across the customer base.

Basic Qualifications

  • Typically requires a Bachelor’s Degree or equivalent experience and minimum 1-3 years plus of experience
  • Proven knowledge of one or more cloud providers, including AWS, Azure, GCP
  • Excellent oral and written communications skills, as well as excellent presentation skills
  • Good work ethic, demeanor, and follow-through ability
  • Excels at building strong positive relationships with Enterprise/Commercial/DS teams and customers

Preferred Qualifications

  • Indirect and direct sales experience, preferably in high tech, with consistent track record of success with solution selling
  • Solid understanding of Citrix’s competitive domain and technologies. 
  • Understanding of SASE technologies and methods, understanding how Citrix solutions fit within this space.
  • Desktop/Application/Server Virtualization hands-on experience
  • Networking and/or SD-WAN
  • Relevant Industry Certifications Preferred: CCEE, CCIA, CCNA, Azure Administrator Associate, Google Associate Cloud Engineer, AWS Certified Cloud Practitioner, or equivalent.

Benefits:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • Benefits may vary based on location

Why Citrix? #100bestplacestowork

We have been voted best 100 places to work for the last three years! We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space. We have key partnerships with top cloud providers.  We will give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals.

Culture

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it is just one of the reasons why our employees continuously recognize Citrix as a great place to work.
 

At Citrix, we want employees to do what they do best, every day.  Be bold. Take risks. Imagine a better way to work, with us.


Functional Area:
 

Presales Shared Services


What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

At Citrix, our employees perform extraordinary acts of creativity and service every day. We provide benefits and rewards that meet the diverse needs of our employees by offering competitive compensation, comprehensive benefits, and equitable rewards opportunities for all employees. In the state of Colorado, the salary for this role generally ranges from $121,052 -$151,315 but may vary depending on your qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of this range. Certain roles are eligible for additional rewards, including annual bonus, sales incentives, and/or stock depending on the terms of the applicable plan and role as well as individual performance. Benefits may vary depending on the nature of your employment with Citrix and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, employee stock purchase program (ESPP), and education assistance program, among others.


Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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