Principal Solution Architect - SaaS/Networking

Department: Product Management

Req ID: R31253

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Principal Solution Architect - SaaS/Networking

  • Hong Kong, Hong Kong Island
  • Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

As a Principal Solution Architect of a global team, you will have a particularly visible role with the sales organization and with customers. Diplomacy, communication skills (written and verbal), and familiarity with geo-specific customs / behaviours are key. You need to work with word class SaaS products that are built on public clouds. You need to be an expert and understand most of the public cloud(AWS, Azure and GCP) services. Work closely with Product Management team to keep yourself updated with Product road map, feature releases and build solutions.

Role Responsibilities
  • You will closely interact and provide solutioning and product strategies for the following technology spaces:
  • Hybrid and/or  Multi-Clouds, Networking and Applications.
  • You will demonstrate & document research findings, Conduct market analysis for product requirements
  • You will manage implementation for a defined subset or portion of end-to-end product strategies, including the defined company Product Process and lifecycles, and provide clearly communication to stakeholders throughout the organization.
  • Will conduct market validation activities as directed, such as customer prospect interviews and market analysis .
  • Validate product plans against research results and assist making informed recommendations regarding the roadmap to Senior management.
  • You will drive the product requirements' process while making recommendations regarding product requirements and working collaboratively with key stakeholders to validate priorities ..
  • Manage short-term focused market and customer research regarding product acceptance, usage and success and integrate results directly into the product planning activities.
  • Will develop a deep understanding of the competitive market landscape and identify key areas of competitive difference in assigned areas.
  • You will enable the customer base, sales team and partners with product roadmaps & strategies and help with escalations

Basic Qualifications

  • You would have experience in owning a SaaS product line ideally in the Cloud, Application Delivery and/or Networking.
  • Hands on experience with major public cloud infrastructure services like Amazon AWS, Microsoft Azure or Google GCP is a must.
  • You will have experience in one or more of these markets and technology spaces: Hybrid and Multi-Cloud, Network and Applications.
  • Have strong customer empathy and great design sense.
  • You would have demonstrated ability to document research findings, market analysis, Compete analysis and design innovative solutions combining the products of Citrix/Citrix partners and public cloud services.
  • Understand the market, competition and build innovative solutions.
  • Have demonstrated strong, structured and data-driven problem-solving skills that require solutions for cross-functional matters.
  • You have experience in presenting to wide ranging audiences, including internal stakeholders, Webinars, trainings, customer visits, trade shows and industry events.
  • Have outstanding organizational skills to coordinate various creative, technical, and administrative projects across the broader Citrix organization; and the ability to work with cross-functional teams.
  • Knowledge of application architectures and application deployments both on-premise and cloud.
  • Have a minimum of 8 years experience as solution Architect/Cloud architect in Technical Marketing or Sales Engineering.
  • Have experience in guiding research – customer, market, competition – for a significant business line or product set.
  • Have a Bachelor's degree in engineering (preferably computer science)

Preferred Qualifications

  • Have completed your MBA
  • You have familiarity with Citrix products

Functional Area:

Product Management


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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