Professional Service Consultant with Dutch

Department: Consulting

Req ID: R32244

Apply Now

Professional Service Consultant with Dutch

  • Prague, Czechia
  • Estonia
  • Dublin, Ireland
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

What we're looking for

We are seeking a Professional Services Consultant to join our Professional Services team which is a critical part of our Client Success organisation. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer’s initial experience and paving the way for their long-term success.

Responsibilities

  • Leading customer engagements, projects, and participating in larger global customer rollouts
  • Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements
  • Designing and implementing long-term success frameworks, including phased improvements, governance guidelines, and identifying future opportunities for growth
  • Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and professional services to the customers
  • Tracking and maintaining accurate client records and successfully completing key onboarding services milestones using Wrike, Salesforce, and other systems
  • Advocating for the customer and assisting in the prioritization of new product features
  • Collaborating with Wrike’s Product and other teams to identify short-term solutions to issues/requests and influence Wrike's product roadmap
  • Collaborating with Sales, Sales Engineering, and Customer Success to ensure smooth hand-offs before and after onboarding
  • Mentoring the junior members of the Wrike teams
  • Proactively seeking customer satisfaction feedback


Basic Qualifications

  • Experience in a customer-facing, technology implementation environment
  • Fluency in English, Dutch and Russian/Polish/Turkish or any nordic language


Preferred Qualifications

  • Excellent verbal and written communication skills
  • Comfortable presenting publicly and to customers
  • Ability to map business process requirements to product capabilities
  • Knowledge of at least one ICP: Marketing & Creative, Professional Services, IT PMO
  • Familiarity with project management methodologies (Agile, PMI, Lean, etc.)
  • Superior personal organization and time management skills
  • Willing to dive into technical discussions as needed and have a desire to learn new technologies including Wrike and the solutions with which it integrates
  • Passionate about personal and team productivity

Functional Area:

Consulting


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Apply Now

Not You?

You are now being redirected to complete your application