Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!
About the Role:
The Program Coordinator is responsible for providing administrative and operational support services to a recurring Sales Onboarding Workshop running on a monthly basis and ongoing Sales Enablement programs. This position will be responsible for overseeing our high-volume Sales Onboarding Workshop operations, including administrative support, online event coordination, learners’ registration etc. This position will be monitoring for any updates, ensuring online workshop materials, invites, and other related resources are accurate and up-to-date. The Program Coordinator will act as a first point of contact for the program questions and inquiries. In addition, the program Coordinator will identify areas of opportunity to streamline and improve the effectiveness and efficiency of program delivery and partner with other teams to design and implement solutions. This position will be working closely with Workshop Program Managers, Workshop Facilitators, and Operations Managers.
Maintains liaison with staff in other teams and departments to coordinate program activities and to successfully accomplish program objectives;
Monitors and evaluates program effectiveness; demonstrates continuous efforts to enhance support operations and systems, to streamline work processes and to increase the efficiency of the program;
Collaborates and provides assistance to staff in assigned areas to ensure program objectives are met on a timely basis;
Helps facilitators and other SMEs with live sessions delivery through monitoring and administrating communication channels as well as referencing supporting documentation;
Is involved in data collection procedures and reporting;
Assists in administering program processes and systems/tools;
Is responsible for planning and coordination of training and workshops;
Suggests enhancements to program operations and procedures.
Prior relevant experience
Exceptional attention to detail
Outstanding writing, editing, critical reasoning, interpersonal, and communication skills
Ability to predict and overcome obstacles
A conceptual thinker who proactively solves problems and makes common-sense decisions
Results-driven, high-energy team player
Good understanding of project management tools
Experience collaborating virtually with diverse, global teams
Experience managing data, information, and logistics using various online systems and tools
Understanding of project management and work management systems (like Wrike, Miro)
Advanced knowledge of online conference platforms (Zoom and/or other)
Advanced knowledge of GSuite tools
Advanced Excel skills is a plus
Physical Demands / Work Environment
Job may be performed at home, in Citrix training rooms or in other office environments
Will require being on call periodically and working outside normal working hours
Normal working hours will be shifted to partially accommodate for US timezones.
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.
Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process.
We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within.
We offer a competitive total rewards package* that includes:
**Please note that benefits may vary based on location.
Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.
Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html
Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.
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