Sales Engineer

Req ID: R32604

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Sales Engineer

  • Milan, Milano, Italy
  • Rome, Roma, Italy
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You will provide technical support to sales reps and partners on customer deals across the sales cycle by leveraging strong technical knowledge of Citrix solutions.

Position overview

You will drive development of technical offering to meet customer business needs under the guidance of product specialists and/or ERM/CAM account reps. Supporting enterprise, corporate and mid-market accounts, working with Citrix resources and channel/Alliance partners to define offering and develop solutions, coordinated by Product Sales Specialist where present. You will provide insight on technology trends, product developments, and technical capabilities, engaging with the customer to drive technical understanding of solution and value for business needs. Your expertise in technical sales presentations to address issues/objections, conducting technical presentations and/or demonstrations. You will enable partners’ Sales Engineers to define offerings, develop solutions and communicate with customers in Growth and Emerging markets.

Responsibilities

  • Recognized subject matter expert
  • Lead large projects or processes
  • Coaches, reviews, and delegates work to lower level employees
  • Operational targets with major impact on department results Scope & Impact (Organizational Impact)
  • Works to achieve operational targets with major impact on the departmental results.
  • Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.).
  • May lead large projects or processes that span outside of immediate job area.
  • Work is performed with limited oversight. Innovation & Complexity
  • Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area.
  • Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
  • Problems typically impact multiple departments or specialties.
  • Problems are typically solved through drawing from prior experience and analysis of issues. Communication & Influence
  • Communicates with parties within and outside of own job function.
  • Typically has responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.)
  • Works to influence parties within and outside of the job function at an operational level regarding policies, procedures and practices. Knowledge and Experience
  • Requires deep knowledge of job area typically obtained through advanced education combined with experience.

Qualifications

  • May have broad knowledge of project management.
  • University Degree or equivalent experience and strong prior relevant experience;
  • Providing guidance, coaching and training to other colleagues.
  • Fluent in English and local language.

Functional Area:

Sales Engineer


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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