Sales Readiness Manager

Department: Product and Field Readiness

Req ID: R29699

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Sales Readiness Manager

  • Beijing, China
  • Shanghai, China
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a Sales Readiness Manager who will function as a part of the Sales & Services Readiness team dedicated to the acquisition, development, deployment and adoption of skills & knowledge to help sellers and Sales Managers succeed in customer engagements.

Position Summary

This individual will be responsible for working with Citrix cross-functional teams (WW Readiness, field stakeholders, SMEs, Product Management, Product Marketing) and industry organizations to provide input and develop programs to enhance sales and Sales Management capabilities. A key focal point will be the delivery and reinforcement of key sales effectiveness skills, driving the adoption of best practices and execution behavior changer. The Sales Readiness Consultant may also be called upon to assist in the development of best practices for sales plays and sales conversations with each product launch, support Geo Readiness events, and serve as overall Citrix Enablement Ambassador. This position will require strong learning aptitude, analytical and problem-solving capabilities, project planning, effective understanding of methodology and its application, and ability to communicate the Citrix Conversation to any level within partner and client organizations.

Roles & Responsibilities:

  • Coordinate logistics for Geo Sales events including skills and product training sessions, briefings, and management meetings.

  • Facilitate instructor led Sales Effectiveness Skills Workshops by supporting table exercise and reinforcement activities.

  • Provide coaching support to field sales and Sales Managers

  • Work with cross-functional teams to develop and refine training materials and their presentation.

  • Assist in knowledge transfer sessions and monitor feedback for quality assurance.

  • Serve as Readiness liaison in meetings with WW Sales Effectiveness Program Managers, representing the needs of the field teams while programs are being developed.

  • Develop a solid understanding of Citrix product messaging and share this information as appropriate with Geo Readiness team members.

  • Interact with and support key decision makers in various areas of the organization including Managers and Area Directors as well as partners and customers.

  • Execute early adopter projects (concurrently with other Readiness activities)

  • Provide status updates and performance reporting on Readiness programs to stakeholders

Requirements

  • Strong written and verbal communication/presentation skills

  • Strong organization skills

  • Coaching and facilitation experience

  • Proven track record in understanding stakeholder needs and delivering measurable value

  • Deep understanding of business value, sales skills, processes & methodologies

  • Understand how training development and enablement is measured

  • Experience with Citrix or similar technologies is highly desirable.

  • Strong ability to learn all Citrix products – messaging, positioning, and competitors

  • Ability to handle multiple tasks simultaneously and to complete assignments given aggressive time constraints with high quality level.  Leverages internal and external resources to achieve desired results as appropriate.

  • Project management experience preferred

  • Works well across a matrix organization

  • Demonstrates a customer centric mindset

Basic Qualifications

  • > 5 years of experience as Field Readiness Coordinator, Sales, Engineer, Technical Support Escalation/Readiness, or Consulting

  • 5 years’ experience in technology sales and or Sales Management (Software / SaaS a benefit)

  • Fluent in both written and spoken (Mandarin) Chinese to serve the Greater China Region

  • Bachelor's degree in liberal arts, business and/or technology-related field(s)

Functional Area:

Product and Field Readiness


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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