Senior Cloud Ops Engineer 1 - (Remote Opportunity) - Dev Ops Automation Group

Req ID: R34396

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Senior Cloud Ops Engineer 1 - (Remote Opportunity) - Dev Ops Automation Group

  • Remote, United States
  • Ft Lauderdale, Florida, United States
  • Remote, Florida, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!


What we're looking for:
 

Citrix Mission


At Citrix, our Mission is to deliver an intelligent digital Citrix Workspace Experience that Empowers all Employees with Unified, Secure, and Reliable Access to all the Work Resources and Applications needed to be Productive and Do their Best Work – Anytime. Anywhere. Citrix provides Products and Information Technology solutions to collaborate work management, and provides modern and consistent User experience across all devices and through application integration, workflow automation and our cloud-based technology and zero trust security, enabling our Clients and End Users with the best Enterprise Performance, Modernization, and Security!

Every day you will have new opportunities to Grow and Innovate in ways that will make Work Better for Millions of People around the World. Citrix has been Ranked #11 on The Fortune's Best Workplaces in Technology in 2021. Thousands of Organizations around the World Trust Citrix to keep their apps available, their data safe, and their people productive—wherever and whenever work happens. 

More than 400,000 Companies around the World, including 97 Percent of the Fortune 500, rely on Citrix Digital Workspace Solutions to provide secure, reliable access to the applications and information their employees need to engage and be productive, with well over 100 million Users Worldwide.

Position Overview

DevOps is seen within the Software industry as an up-and-coming field which is key to performance and the rapid delivery of software products. This DevOps and Cloud Ops Engineer Core Tools Team is a globally distributed team supporting the IT infrastructure, application services and tools essential to the Citrix Engineering Teams worldwide. We are applying DevOps principles in the support of the internal services we run within Citrix. Our responsibilities are primarily for inward facing services, typically off the shelf tools, such as: build and continuous integration systems, source code management systems related tools.

The remit of the Team is to stay ahead of the software developers by finding new ways to make the software development and delivery process more efficient. We own and run our own Hypervisor VMs, storage arrays and servers to maximize flexibility and performance, as well as leveraging cloud hosted infrastructure. You’ll work closely with development responding to feature requests or bug reports. This is a role that is seen as a pillar of productivity where your work can impact 1000’s of Citrix employees on a daily basis.

Responsibilities

  • Helps with the evaluation of new tools with the aim of improving the productivity of software development within Citrix.

  • Installs and tests new services, typically with web based front ends and SQL database back-ends, running on Linux.

  • You are expected to apply Site Reliability Engineering (SRE) practices in order to ensure high system uptime and responsiveness of mission critical tools.

  • ​Expected to grow to become an expert in one or more production services/tools and provide guidance to software developers on how they can be customized and used.

  • Minimum 5 + years of experience developing and supporting continuous integration, build and deployment of systems.

  • ​Fine tunes, customizes and extends off the shelf applications.

  • Supports and maintains always available services with minimal downtime.

  • Where necessary, develops new internal tools and scripts.

  • Learns principles of continuous work practice improvement and finds ways to improve own work as well as the efficiency of all developers across Citrix.

  • Coordinates own development activities on routine work and cooperates with other team members on technical aspects related to larger projects.

Basic Requirements

  • Bachelor’s degree or equivalent in computer science or a related field; equivalent experience may be substituted for formal education.

  • Broad and up to date IT skills and an understanding of Software Development processes and process improvement.

  • Knowledge of Linux as a user/administrator, proficient with the Linux command line.

  • Experience in a high-level programming language, preferably Python.

  • Experience in source code management, especially git.

  • An interest in maintaining and running complex software system.

  • A quick learner with an interest in a wide variety of development technologies/tools.

  • Self-starter, able to work as a sole contributor on small projects, or as part of a distributed team on larger projects. This role requires collaboration with members of DevOps and Engineering.

Preferred qualifications

  • Linux admin professional experience configuring, supporting, optimizing and troubleshooting.

  • Administering a high-availability PostgreSQL cluster.

  • Knowledge of virtualization and cloud computing, XenServer, AWS or Azure.

  • Designing and implementing Infrastructure as Code (IaC) pipelines using Ansible and Terraform.

  • Architecting, deploying, supporting kubernetes in cloud environments.

  • Continuous Integration and Continuous Delivery: Jenkins or TeamCity, Artifactory.

  • Experience with Disaster Recovery (DR) and High Availability (HA) strategy.

  • Building and supporting telemetry infrastructure (Zabbix, Splunk, Grafana, Prometheus, App Insights Analytics.

Why Work for Citrix

Come and work with one of the most Innovative and Forward-Thinking Technology Companies on Planet Earth! You will get to work alongside some of the Brightest, Most Talented, and Passionate People in the World. As a member of team, you'll be uniquely and strategically positioned to work on cool and exciting projects that will have a direct impact for our Customers in numerous Industries, well into the Future!

At Citrix, we want to help set you up for a successful career with us. We support Ideation, Experimentation, Innovation and Collaboration to Build Innovative IT Products and Solutions. We are an Innovative Engine for our Colleagues, Communities, Customers and End-Users in the Digital Marketplace!

Citrix's Pillars of Core Values are Integrity, Respect, Curiosity, Courage and Unity. Come and Work with High-Impact Teams!

Let's Embark on this Next Great Adventure Together!

Apply Today!


Functional Area:
 

Cloud Ops


What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

At Citrix, our employees perform extraordinary acts of creativity and service every day. We provide benefits and rewards that meet the diverse needs of our employees by offering competitive compensation, comprehensive benefits, and equitable rewards opportunities for all employees. In the state of Colorado, the salary for this role generally ranges from $123,680 -$154,600 but may vary depending on your qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of this range. Certain roles are eligible for additional rewards, including annual bonus, sales incentives, and/or stock depending on the terms of the applicable plan and role as well as individual performance. Benefits may vary depending on the nature of your employment with Citrix and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, employee stock purchase program (ESPP), and education assistance program, among others.


Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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