Senior Cloud Ops Engineer - (Remote Opportunity) - Cloud Service and Development Group

Req ID: R32394

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Senior Cloud Ops Engineer - (Remote Opportunity) - Cloud Service and Development Group

  • Remote, United States
  • Ft Lauderdale, Florida, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Citrix Mission

At Citrix, our Mission is to deliver an intelligent digital Citrix Workspace Experience that Empowers all Employees with Unified, Secure, and Reliable Access to all the Work Resources and Applications needed to be Productive and Do their Best Work – Anytime. Anywhere. Citrix provides Products and Information Technology solutions to collaborate work management, and provides modern and consistent User experience across all devices and through application integration, workflow automation and our cloud-based technology and zero trust security, enabling our Clients and End Users with the best Enterprise Performance, Modernization, and Security!

Every day you will have new opportunities to Grow and Innovate in ways that will make Work Better for Millions of People around the World. Citrix has been Ranked #11 on The Fortune's Best Workplaces in Technology in 2021. Thousands of Organizations around the World Trust Citrix to keep their apps available, their data safe, and their people productive—wherever and whenever work happens. 

More than 400,000 Companies around the World, including 97 Percent of the Fortune 500, rely on Citrix Digital Workspace Solutions to provide secure, reliable access to the applications and information their employees need to engage and be productive, with well over 100 million Users Worldwide.

Position Overview

Citrix is rapidly developing and expanding its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content collaboration. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and a dev-ops mindset in software development, operations, and site reliability engineering.

What we are looking for

You are a skilled and experienced Senior Software Engineer that is passionate about implementing functionality in incremental slices of value for the purpose of delighting the client’s and customers/end-users. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity, and a passion for ever-improving performance drive our company and our people forward. You thrive in a collaborative environment and are passionate about implementing functionality in incremental slices of value for the sole purpose of delighting the customer.

We are looking for people that have a passion for solving problems and enjoy working in a dynamic, fast-paced environment. You will get to think, create, build, and deliver innovative solutions that will enable our Customers/Users to transform their business by leveraging the latest in modern cutting-edge Cloud technologies. Finally, understand the power of a team over the individual. If this sounds like you, we would love to talk!


  • Develop software and provide hands-on technical expertise to design, deploy, and optimize Cloud services.

  • Improve the Security, Availability and Performance of the systems you build while managing Cloud Costs (COGS) and maintain Compliance guardrails.

  • Build automation using industry tools (like Jenkins, Ansible, etc) to deploy hundreds of different services

  • Participate in on-call and identify issues and drive them to resolution and conduct blameless RCA.

  • Be the advocate to guide development team to build reliable and resilient service.

  • Evangelize and contribute to best practices in library usage and end-to-end architecture.

  • Contribute to our team's growing set of development platforms, tools, and processes.

  • Build automation and tools that will increase the productivity of teams located in different GEOs.

  • Provide input and feedback to teams regarding decisions surrounding topics such as infrastructure, data architectures, and DevOps/SRE strategy.

  • Support and provide guidance to the company's software engineering processes and standards.

  • Be part of the global Site Reliability Engineering team to support and operate our cloud platform.

Basic Qualifications

  • Minimum 6 - 7 years experience with managing and deploying a cloud infrastructure at scale within a public cloud environment and managing deployments with Infrastructure as code and Immutable infrastructure.

  • Experience of converting toil to automated jobs and identify recurring incidents using trend analysis.

  • Experience with at least one of the major cloud providers including Azure, AWS, or GCP.

  • Scripting in PowerShell/Python.

  • Minimum of 8 + years of expertise and work experience in One or more Object-Oriented Programming Languages; C#, .NET Core and Java Script.

  • Requires deep knowledge of job area obtained through advanced education combined with experience.

  • Good understanding of TCP/IP and networking fundamentals, application layer protocol HTTP.

  • Experienced in code review and architecture review.

  • Experience with logging platforms and application performance metrics a plus - New Relic, Splunk, Application Insights.

  • Required to work eastern standard working hours.

Preferred Qualifications

  • Azure, AWS, or Azure DevOps/ Google SRE certifications is nice to have.

  • Strong CS fundamentals, with demonstrated experience of working on big data and troubleshooting problems and driving them to resolution.

  • Have experience writing applications using C#, Python, or JavaScript; experience writing front- end using angular JS, NodeJS.

  • Experience with container technologies: Azure Service Fabric, Kubernetes, Docker.

  • Experience building Cloud services and distributed systems – deployment, monitoring, scaling, debugging is desirable.

Why Work for Citrix

Come and work with one of the most Innovative and Forward-Thinking Technology Companies on Planet Earth! You will get to work alongside some of the Brightest, Most Talented, and Passionate People in the World. As a member of team, you'll be uniquely and strategically positioned to work on cool and exciting projects that will have a direct impact for our customers in numerous Industries, well into the Future!

At Citrix, we want to help set you up for a successful career with us. We support Ideation, Experimentation, Innovation and Collaboration to Build Innovative IT Products and Solutions. We are an Innovative Engine for our Colleagues, Communities, Customers and End-Users in the Digital Marketplace!

Citrix's Pillars of Core Values are Integrity, Respect, Curiosity, Courage, and Unity. Come and Work with High-Impact Teams!

Let's Embark on this Next Great Adventure Together!

Apply Today!

Functional Area:

Cloud Ops

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

At Citrix, our employees perform extraordinary acts of creativity and service every day. We provide benefits and rewards that meet the diverse needs of our employees by offering competitive compensation, comprehensive benefits, and equitable rewards opportunities for all employees. In the state of Colorado, the salary for this role generally ranges from $136,880 -$171,100 but may vary depending on your qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of this range. Certain roles are eligible for additional rewards, including annual bonus, sales incentives, and/or stock depending on the terms of the applicable plan and role as well as individual performance. Benefits may vary depending on the nature of your employment with Citrix and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, employee stock purchase program (ESPP), and education assistance program, among others.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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