Senior CSP Partner Account Manager

Req ID: R33187

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Senior CSP Partner Account Manager

  • London, United Kingdom
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Are you a technology-focused salesperson with experience in supporting enterprise-level Service Providers.

If you love working with technology, driving business conversations with customers on strategic initiatives and are up for the challenge of becoming an expert on Citrix solutions, we would love to speak with you!

Position overview:

As the Senior Partner Account Manager CSP (Citrix Service Provider), you are responsible for driving a targeted group of Citrix Service Providers working with distributors in UK and Ireland.

You are accountable for growing recurring revenue and bookings for Service Providers as well as developing and executing business plans which specify and leverage channel marketing materials, field events, demand generation activities, feedback solicitation, as well as ensuring they are acting as an overall Citrix CSP evangelist.

You also strengthen relationships between our enterprise partners and Citrix business units including but not limited to Field Sales, Inside Sales, Enterprise Sales, ISV, Channel Marketing, etc. – managing to conclusion business issues that directly affect the ability to develop long-term relationships between Citrix and the Partners.

What you will be doing:

  • Achieve Quota (inclusive of MRR and ARR)
  • Develop and manage an assigned territory consisting of Citrix Service Providers (CSP) players, prospects and customers to increase Citrix market share and revenue.
  • Working with Citrix Service Provider (CSP) prospects for new business, including driving, enabling and supporting the launch of Citrix based ‘finished Goods and Services’
  • Generate partnerships with sales and service organisations along with IT business executives within Service Provider market
  • Responsible for the cultivation of partners through channel enablement to establish programmatic sales approaches, being able to answer complex questions pertaining to product licensing, product features and program requirements
  • Grow and maintain a healthy partner ecosystem for current and future market share and revenue growth

Role responsibilities:

  • Manage weekly forecasts against revenue targets and work closely with sales counterpart(s) and CSPs to manage the pipeline and set appropriate monthly and quarterly revenue expectations using Citrix-defined CRM and forecasting tools
  • Responsible for all aspects of the sale from pricing negotiations, contract development, to ensuring successful order fulfilment once the order has been received and processed by Citrix
  • Detail oriented in Account Planning and equally important, Opportunity Management
  • Where appropriate ensure alignment with the Broader Citrix Field team, including PAMs, FSMs, ERMs, CAMs
  • Able to position and sell CSP portfolio against competitive products for typically small to medium sized accounts, and/or a small to medium-sized quota/territory (End User in support of CSP execution).
  • Support partners in pursuing and identifying opportunities
  • Establish, develop, and maintain relationships within partners through phone and on-site visits
  • Ability to execute on “Solution Selling” of applications, desktops, and provisioning of both in the Service Provider Market and end Users
  • Prospects for new business, direct customer engagement, working with Citrix Service Providers (CSP) partners to increase Citrix Cloud product knowledge and efficiencies

Basic qualifications:

  • Bachelor’s degree or equivalent experience
  • Prior territory sales experience in a high-tech environment in an indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology
  • Ability to travel approximately 50%-75% of time within assigned territory and other locations as required
  • Extensive experience in channel management experience preferably in the Information Technology industry
  • A demonstrated understanding of the Service Provider business model inclusive of launching ‘finished product’ to drive revenue and market share capture
  • Language: English - verbal and written

Functional Area:

CSP Rep


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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