Senior Network & Infrastructure Engineer

Req ID: R33800

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Senior Network & Infrastructure Engineer

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a senior member of a global team of infrastructure engineers, you will be responsible for the maintenance, enhancement and commissioning of the infrastructure keeping Citrix engineering productive and effective. You will be expected to deal with issues across several technology areas, even when this is outside of your core skillset – making use of SRE methodologies to ensure proper support of all aspects of the infrastructure. 

Position Overview

The role will involve working primarily with colleagues and internal customers in the US (East Coast, with occasional West Coast coverage) to support our internal customers in that region, and will be the required working hours for at least 3 days a week.  

Roles and Responsibilities

The right candidate will also have a combination or all of the following abilities:

  • Making effective use of monitoring, data analytics and other sources of information to both pro-actively and reactively deal with critical issues across multiple infrastructure services
  • Determining issues and resolving cases received by the Engineering Helpdesk
  • Be able to identify and implement improved platform security
  • Have experience in scheduling and executing high risk, high criticality infrastructure maintenance
  • Able to triage helpdesk calls and classifying cases according to their priorities and escalation 
  • Experience in supporting a varied set of stakeholders and services, from lab through to high criticality production and understanding the needs of both ends of the spectrum.

Basic Qualifications

The ideal candidate will have bachelor degree and equivalent with  at least 3 years hand-on experience in datacentre networking technologies, specifically Cisco Nexus and / or ACI, with a strong understanding of networking fundamentals

Experience in one or more of the following core technology areas would also be desirable, at any skill or experience level:

  • Storage: NetApp deployment, with an understanding of what’s involved in the delivery of reliable and secure storage services across multiple architectures
  • Compute: Cisco UCS, both standalone and chassis based as well as experience in Citrix Hypervisor or Microsoft Hyper-V hypervisors
  • Backup: Provisioning and maintenance of effective backups using CommVault

Functional Area:

Cloud Ops


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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