Senior Site Reliability Engineer

Req ID: R30575

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Senior Site Reliability Engineer

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

 You are a software engineer who knows how to apply engineering principles to operations. You are well versed in a large number of technologies and welcome new tools and techniques. You work in conjunction with fellow developers and operations members to come to the best possible solution. You are always looking for patterns and ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale.

Position Overview

Citrix is rapidly developing and expanding its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content collaboration. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and dev-ops process in software development, operations, and site reliability engineering.

Role Responsibilities

  • Responsibilities for this position are for day to day operations and general engineering efforts for scalability, availability, security, and cost for Citrix Workflows products including Citrix DaaS

  • Work with the development teams to design scalable, robust systems using cloud architecture

  • Build automation using industry tools (like Chef, OpsWorks, CloudFormation, Ansible, Terraform) to deploy hundreds of different services

  • Ensure a high degree of availability across all of our service offerings

  • Identify bottlenecks and problems throughout the infrastructure

  • Drive projects/technical initiatives and architectural/technical service improvements

Basic Qualifications

  • Requires advanced knowledge of job area obtained through advanced education combined with experience. May have practical knowledge of project management.

  • Requires an Engineering Degree (BE/BTech ) or higher in CS as your educational Qualification.

  • 5+ years of SRE/Devops experience

  • Good understanding of automation and frameworks like Chef, Puppet, Ansible, Docker, Kubernetes, Serverless architectures, ARM, PowerShell

  • You have hands on experience building Cloud services and distributed systems – deployment, monitoring, scaling, debugging.

  • You are proficient in one or more large public cloud providers Azure (preferred), AWS or GCP, or in large-scale PaaS/SaaS on any platform

  • You have a good understanding of security concepts at scale

  • Working in an Agile team implementing Scrum practices

  • Availability for 24 hour on-call rotation for service-related issues

Preferred Qualifications

  • Prefer to build automation to perform redundant tasks rather than manually handling toil

  • Enjoy pushing scalability to the limit with high throughput services

  • Design solutions with failure in mind to ensure reliability

  • Enjoy working with a large variety of services and technologies

  • Like looking through metrics and logs as if it were a treasure hunt

  • Avoid logging into servers directly and prefer using automation and aggregation to manage them

  • Have industry experience providing hands-on technical expertise to design, deploy, secure and optimize Cloud services

  • Be proficient in one or more cloud providers, including AWS, Azure, GCP

  • Experience with container technologies: Kubernetes, Docker

Functional Area:

Cloud Ops


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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