Sr Site Reliability Engineer

Req ID: R33329

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Sr Site Reliability Engineer

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Job Description

Citrix is rapidly developing and expanding its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content collaboration. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and a dev-ops mindset in software development, operations, and site reliability engineering.

You should have a minimum of 5 years designing, developing, troubleshooting, and debugging complex software applications, as well as, experience demonstrating for others how to resolve issues in innovative and practical ways. You will work on a team of talented engineers responsible for designing, developing, optimizing, and extending the Citrix Analytics big data platform.

Role Responsibilities:

  • Develop software and provide hands-on technical expertise to design, deploy, and optimize Cloud services and/or Big Data.
  • Improve the Security, Availability and Performance of the systems you build while managing Cloud Costs and maintain Compliance guardrails.
  • Build automation using industry tools (like Jenkins, Ansible, Spinnaker, etc) to deploy hundreds of different services.
  • Participate in On-Call and identify issues and drive them to resolution and conduct blameless RCA.
  • Be the advocate to guide development team to build reliable and resilient service.
  • Evangelize and contribute to best practices in library usage and end-to-end architecture.
  • Design, develop, and maintain the Citrix Analytics platform.
  • Extend the Citrix Analytics platform by researching and applying new big data technologies and stacks to solve business problems.
  • Maintain the Citrix analytics platform by diagnosing, predicting, and correcting scaling problems.
  • Work with large streams of data and technologies like Spark, Hadoop, Kafka, and Cassandra.
  • Contribute to our team’s growing set of development platforms, tools, and processes.
  • Build automation and tools that will increase the productivity of teams located in different GEOs.
  • Provide input and feedback to teams regarding decisions surrounding topics such as infrastructure, data architectures, and DevOps/SRE strategy.
  • Support and provide guidance to the company’s software engineering processes and standards.

Basic Qualifications:

  • 5-8 years’ experience with managing and deploying a cloud infrastructure at scale within a public cloud environment.
  • 5 years plus of experience building Cloud services and distributed systems – deployment, monitoring, scaling, debugging is desirable.
  • Experience in converting toil to automated jobs and identify recurring incidents using trend analysis.
  • Experience with at least one of the major cloud providers including Azure, AWS, or GCP.
  • Have experience writing applications using  Python.
  • Scripting in PowerShell/Bash.
  • Requires deep knowledge of job area obtained through advanced education combined with experience.
  • Good understanding of TCP/IP and networking fundamentals.
  • Experienced in code review and architecture review.
  • Experience with logging platforms and application performance metrics a plus - New Relic, Splunk, Application Insights.

Preferred Qualifications:

  • Experience with container technologies: Kubernetes, Docker.
  • Azure or AWS certifications.
  • Strong CS fundamentals, with good demonstrated experience of working on big data and troubleshooting problems and driving them to resolution.
  • Experience with Python, Java, or Scala programming language.
  • 2 years of experience designing and implementing data ingestion and transformation for big data platforms. (Spark, Hadoop, Kafka, etc.). 
  • Proven track record designing highly parallelized data ingestion and transformation jobs in Spark including Spark Streaming. 
  • Production experience working and troubleshooting with Apache Spark clusters. 

Functional Area:

Cloud Ops

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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