Staff IT Systems Engineer (Application Packaging)

Department: IT Systems Engineering

Req ID: R33174

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Staff IT Systems Engineer (Application Packaging)

  • Bangalore, Karnataka, India
  • Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a specialized Application Packager who can create and maintain packaged applications and scripted configurations for remote and on-premise Windows and Mac endpoints via SCCM / Intune for Windows and Jmaf MDM for Mac.

Position Overview:

As a Staff Systems Engineer, you will be part of the End User Devices team and responsible for creating application packages and advanced scripts for deployment to Windows and Mac computers as the sole primary SME. You will be involved with the planning and prioritization of design and implementation activities to achieve key business outcomes. You will be expected to demonstrate the ability to be flexible, and have a strong work ethic requiring little direct supervision as you will be the sole SME for application packaging on the team.

 Role Responsibilities:

  • Windows scripting and packaging experience using tools such as Install Shield, AdminStudio and WISE Package Studio
  • Experience with VB Scripts, Wise Scripts, PowerShell and Batch Script for customizing applications.
  • Experience creating packages for Microsoft Intune
  • Mac scripting with Bash / ZSH
  • Must understand packaging for MacOS platform
  • Mac - must understand how to manipulate XML/Plist via a scripting language
  • Experience with package/application patching for a MDM (Mobile Device Management) platform.
  • General experience with Intune helpful
  • Excellent written and verbal communication skills and the ability to communicate ideas clearly and simply

Basic Qualifications:

You will have Bachelor's or Master’s degree in computer science or related fields.

You will have at least 8-10 years of hands-on experience with Windows scripting and packaging experience using tools such as Install Shield, AdminStudio, WISE Package Studio.

Creating packages for Microsoft Intune and packaging for MacOS platform.

What are the key characteristics that would make you an ideal candidate:

  • Must be a self-starter, collaborative, and should showcase thorough ownership in each phase of application packaging.
  • Probing and gathering all information about applications and endpoints.
  • Creating scripts and application packages, QA testing, troubleshooting, and coordinating deployments.
  • Communicating to users, executing the upgrades, and tracking the success /failure results will be key as well.
  • Strong troubleshooting skills are expected required for determining the root cause and remediation of failures.
  • The candidate must have strong organizational and excellent communication skills.
  • Working knowledge of SCCM is a plus.

Functional Area:

IT Systems Engineering


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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