Staff Site Reliability Engineer (Raleigh, NC or Remote)

Req ID: R33735

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Staff Site Reliability Engineer (Raleigh, NC or Remote)

  • Remote, United States
  • Remote, North Carolina, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!


What we're looking for:
 

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! Citrix recently formed a standalone Work Collaboration business unit to focus on our SaaS business—an area where we see the highest growth potential. This new business unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors.

You love solving problems and enjoy learning new technologies.  You are a Staff Site Reliability Engineer with 6+ years of professional experience within the field. You have experience in Containerization-Docker and orchestration (Kubernetes) and have written clean code in large codebases. If you have worked on Infrastructure-as-Code administration, we’d love to speak with you!

Here's what we need you to do so we can take first place:

You will work on teams directly impacting our mission of building the next evolution of the knowledge worker digital frontier. Citrix Business Share File class and content file sharing meets real-time collaboration. Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. We strive to redefine the employee experience by increasing engagement and productivity in the workplace. We do this by prioritizing, guiding, and automating work at the personal level.

Role Responsibilities

  • Design, administer, and troubleshoot Network Topography and Container Orchestration.

  • Own a Platform of various shared AWS Cloud resources including EKS, MSK, ELB/ALB, API Gateway, and other cutting edge technologies. 

  • Develop and maintain utility applications in support of feature delivery. 
  • Partner with Feature Teams ensuring support applications have proper built-in functions for necessary logging, monitoring, and alerting. 
  • Partner with Feature Teams to address reliability and scalability issues within their services. 
  • Partner with Compliance and Security teams to implement leading practices. 
  • Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is available. 
  • Participate in leading technical designs and discussions across multiple products.
  • Mentor junior engineers.

Minimum Qualifications:

  • Working closely with our engineering teams to understand their product requirements and how they build/test/deploy their software applications.

  • Requires a University Degree or equivalent experience and minimum 6 years of prior SRE experience; or an advanced degree without experience.

  • Proficient with at least 2 or more of the following technologies: C# Net, NET Microservices, Asp .NET Core, and DevOps tooling.

  • Proficient experience in writing clean code in large codebases.

  • Proficient experience in Containerization-Docker and orchestration (Kubernetes).

  • Proficient with Infrastructure as Code (Terraform, Cloud Formation, Ansible) administration such as Bash, VIM, SSH.

  • Solid experience in network routing, load balancing and Networking protocols.

Your superhero talents include:

  • Kubernetes CKA or CKAD certification.
  • Experience with Datastores: SQL Server, PostgreSQL, MongoDB, or Cosmos Database.
  • CCNP Cloud Certification

At Citrix, we want employees to do what they do best, every day.  Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk!


Functional Area:
 

Cloud Ops


What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

At Citrix, our employees perform extraordinary acts of creativity and service every day. We provide benefits and rewards that meet the diverse needs of our employees by offering competitive compensation, comprehensive benefits, and equitable rewards opportunities for all employees. In the state of Colorado, the salary for this role generally ranges from $158,000 -$197,500 but may vary depending on your qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of this range. Certain roles are eligible for additional rewards, including annual bonus, sales incentives, and/or stock depending on the terms of the applicable plan and role as well as individual performance. Benefits may vary depending on the nature of your employment with Citrix and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, employee stock purchase program (ESPP), and education assistance program, among others.


Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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