Work Collaboration Specialist - Commercial Accounts

Req ID: R34354

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Work Collaboration Specialist - Commercial Accounts

  • Ft Lauderdale, Florida, United States
  • Raleigh, North Carolina, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

The Work Collaboration Specialist is part of the Sales team responsible for selling Citrix SaaS solutions to existing Commercial and Enterprise customers in the assigned territory. You will carry an individual, discrete quota.

You are a take-charge, proactive, Sales Representative. You love to develop end-user customer accounts and re-seller partnerships. You thrive in a consultative phone sales role. You’re able to easily establish rapport with customers/prospects with the end goal of being a trusted advisor. When asked “what drives you?” you reply, “the opportunity to be part of an organization whose culture drives everything we do, including changing the way people work.”


  • Develop and apply an understanding of Citrix's Work Collaboration products, sales methodology, processes, prospecting techniques and customer base to sell to end users
  • Invest time and effort into learning and practicing prospecting techniques, while following up on inbound leads, qualifying, solution selling, negotiation and closing sales.
  • For existing customer base, call on and develop relationships with an emphasis on new product sales to our customer base. Account expansion and retention activities include cross selling into new areas, solution selling, negotiation and closing.
  • Begin to achieve sales targets and demonstrate progress towards achieving account strategies with field counterparts.
  • Learn to input accurate and timely forecasts as well as opportunity updates in for management visibility in territory pipeline.
  • Set qualified appointments for the field counterparts with new and existing customers to address their IT challenges and business needs.
  • Begin to establish relationships with key channel partners, system integrators, and any other external partner to develop and achieve the defined account strategies and opportunity plans.
  • Begin to establish relationships with field sales, systems engineers, consultants, and sales specialists to maximize full potential of every opportunity.
  • Learn and begin to deliver product presentations to customers focusing on selling and positioning Citrix solutions.
  • Identify and develop opportunities across different product groups in order to leverage sales opportunities.

Role And Responsibilities:

  • Proven ability to communicate effectively in presentations via telephone and computer with customers required.
  • Ability to identify new and existing opportunities through basic consultative selling methodology
  • Proven self-starter with motivated attitude to manage multiple tasks, projects and responsibilities
  • Strong organizational and time management skills
  • Developing knowledge of Citrix products and solutions
  • History of successful target attainment
  • Knowledge of CRM and opportunity management systems preferably
  • Knowledge of two tier channel sales (VAR, distribution, and vendor)

Basic Qualifications:

  • University/Bachelors degree or equivalent experience required
  • Minimum of 4 years of Software Sales experience
  • Minimum 4 years of successful B2B sales experience at a software company Inside Sales or similar

Preferred Qualifications:

  • SaaS Software Sales experience
  • Minimum 4 years of experience identifying and working with C-level contacts
  • Experience in a high tech, indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology

Functional Area:


ShareFile (Inside Sales)

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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