Associate Account Manager - Wrike

Req ID: R32507

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Associate Account Manager - Wrike

  • Melbourne, Victoria, Australia
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Wrike is a collaborative work management platform that unifies systems and transforms the way teams plan, manage, and complete work. The Wrike platform is the digital workplace for the enterprise and partner of choice for 18,000 organisations and 2M+ users worldwide. Our mission is to enable Operational Excellence by bringing out the best in teams and connecting work with business results.

  

Our US headquarters is in Downtown San Jose, California and we have several international offices, including our EMEA HQ in Dublin, Ireland, and our APAC HQ in Melbourne, Australia. Wrike has been named a “Top Workplace” by the Bay Area News Group for the last five years and has earned similar accolades from the San Diego Business Journal, San Francisco Business Times and the Silicon Valley Business Journal. 

 

We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of 1,000+ Wrikers around the globe. It is important to us that each and every Wriker is not only eager to challenge themselves and knows how to get work done, but is an awesome addition to our company culture. We pride ourselves on our ability to attract, retain, and promote the very best talent.

Wrike is a work management platform that is revolutionising the way people work and collaborate together. We are passionate about top-notch engineering and design, usability, and dedicated customer care with a diversified international customer base of 20,000 and growing daily.

Our mission is to make teams insanely productive, and we try to live to that expectation internally. So while we’re growing quickly (over 900 Wrikers in multiple offices spanning continents!), we work hard to recruit the right teammates, retain our core values, keep the productivity up, and maintain an awesome culture. This role will be based in our Melbourne office in Australia.

Role Responsibilities:

  • Manage assigned accounts inbound trial leads

  • Work with customer Success to identify upgrade opportunities in existing subscriptions

  • Close 10-15 new deals per month

  • Manage the full sales-cycle, including contract generation and other deliverables for closing

  • Learn proven SaaS sales process and methodology from decorated Sales Leaders

  • Work with your territory team and leaders to strategise big deals

  • Leverage Salesforce.com to execute your lead processing and opportunity management

  • Prioritise opportunities and apply appropriate resources

  • Ensure 100% satisfaction with all customers

Basic Qualifications:

  • Fluency in English, additional language is a plus

  • Some Sales experience

Preferred Qualifications:

  • Experience handling the full sales cycle from qualification to close

  • Experience managing customer relationships and leveraging those relationships to expand business

  • Experience with solution selling

  • Consistent over-achievement in past quota holding roles

  • Excellent communication skills (verbal and written)

  • Excellent organisational, time-management and prioritisation skills

  • Strong business acumen and curiosity about the prospects business

  • The ability to work both independently and within a team environment

  • Strong technical expertise; experience using Salesforce, Google Apps, Zendesk

  • Outbound sales calling experience

Wrike is committed to creating and maintaining a diverse and inclusive space where our employees can thrive. We welcome all persons in to the Wrike family, embracing the diversity of racial and ethnic identity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, family status, disability, gender identity, Veteran status and any other protected status.

Functional Area:

Wrike


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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