Director, Strategic Programs

Department: Project Mgmt (Administration)

Req ID: R34377

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Director, Strategic Programs

  • Ft Lauderdale, Florida, United States
  • Raleigh, North Carolina, United States
  • Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

The Director, Strategic Programs is a cross-functional program and project management leader that drives delivery and value realization of our most strategic projects. This person responsible for  leading teams responsible for planning, management, communication, and governance of Citrix’s programs and projects in a collaborative and fast-paced, high-energy, and value-driven environment. This position requires an experienced program management professional who can navigate change and complexity with ease – this includes inspiring teams to find a path forward, removing road blocks, and articulating sensitive trade off decision points.  The individual needs to be able to bring a neutral and strategic perspective to passionate business problems and leverage clear, transparent, and data-driven communication to align teams.  The scope of this person’s responsibilities will include managing programs of large scope, impact, and complexity through all phases of the lifecycle ensuring best practices are implemented. This role will manage interdependencies and integration among multiple projects, teams, and stakeholders – both logistically and strategically. This role will also be very process focused and the ideal candidate will be a solid transformation change professional, with key skills in business analysis, relationship development, and crisp communication. The ideal candidate will be an excellent leader and will have experience in leading team members of different disciplines with and without direct people management responsibilities. The goal is to ensure that all programs deliver the desirable outcome to our organization, teams feel a sense of success and individuals feel professional growth.


  • Able to independently perform and also coach others to:

    • Formulates, organizes, and monitors inter-connected projects and programs

    • Structures and breaks down complex business problems, develop a hypothesis, drive analysis, and deliver recommendations

    • Conducts analyses to define clear requirements and ensure cross-functional alignment with clear success-criteria (data-driven)

  • Manage Program/Project delivery by:

    • Deciding on suitable strategies and measurable objectives

    • Coordinating cross-project/program activities

    • Resolving projects’ scope issues

    • Developing and controlling deadlines, budgets, and activities

    • Creating detailed task definition, plan build and tracking

    • Applying change, risk, and resource management

    • Assuming responsibility for the program’s people and vendors

    • Assessing program performance and aiming to maximize ROI

  • Contributes to continuous improvement activities to reduce waste and increase productivity and identifies opportunities for improvement to the overall effectiveness of teams and organization

  • Communicates status, results, and challenges to leadership; clears risks and issues for the team

  • Facilitates getting the work done without relying on dictating or assigning the work

  • Drives discussion, decision making, and conflict resolution across project and program actions

  • Assists with internal and external communication and change management efforts, improving transparency, and driving adoption

  • Demonstrates an analytical approach to troubleshooting of issues, performing root cause analysis, and defining impacts

  • Leads by example through personal and professional integrity

Key Qualifications:

  • Bachelor’s degree or equivalent experience and minimum 10 years of prior relevant experience

  • Experience and certification in agile program management preferred

  • Skilled at dealing with ambiguity in a rapidly growing and changing environment

  • Aptitude for identifying areas for improvement and developing appropriate new processes

  • Ability to lead without authority to coordinate cross-functional work teams toward task completion

  • Ability to develop strong cross-team relationships and partnerships

  • Ability to create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts

  • Effective communication and negotiations skills

  • Ability to de Identify development issues, quickly gather and synthesize information, devise a plan, get buy-in and move towards resolution. Strong understanding of applications, infrastructure, and security capability is a plus.

  • Exceptional knowledge of performance evaluation and change management principles

  • Embraces the concept of continuous learning in your own journey and instills the same in the project/program team(s) you lead

Functional Area:


Project Mgmt (Administration)

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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