Enterprise Relationship Manager Remote- (Mid-Atlantic PA/NJ/MD)

Req ID: R32600

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Enterprise Relationship Manager Remote- (Mid-Atlantic PA/NJ/MD)

  • Remote, Maryland, United States
  • Remote, New Jersey, United States
  • Remote, New York, United States
  • Remote, Pennsylvania, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

What we are looking for:

You are a successful, technical sales professional with more than 8 years supporting Enterprise level customers. You have a history of solid sales achievements marked by successful quota attainment. You have experience developing and cultivating deep multi-year relationships with C-Suite or equivalent. You are ready for the challenge and reward of being part of a cutting edge software services company, leading the way toward guiding companies to achieve their goals, and forging a path toward Cloud migration. You share our vision of migration to the Cloud and are excited about delivering Cloud solutions to customers.

This is a remote based position with travel to customer locations or corporate meetings, as needed. This role covers named accounts in the Mid-Atlantic (PA/NJ/MD.) area.

What YOU are looking for?

As an Enterprise Relationship Manager, you will cover 10-15 large named Enterprise accounts with a history of consistent revenue generation. You will articulate Citrix’ solutions promoting the entire Citrix portfolio. You will increase share of wallet through product and service solution revenue generation being a strong technology thought partner for the customer. You will be part of a winning team supporting Citrix’ relevant leading edge solutions, will be motivated by a challenge, and are ready to reap the rewards of successful partnership with customers through sales accomplishments.

Your principal responsibilities will include:

  • Establish relationships and engage with C-suite and IT management to identify opportunities and sell Citrix products and services direct to existing named Fortune 1000 accounts. Understand their business and IT strategies, challenges, priorities and goals and creatively develop and articulate solutions to support these needs.
  • Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress towards achieving account strategies and meeting quarterly revenue goals. Effectively conduct quarterly business reviews.
  • Manage and negotiate complex contracts; understand and navigate account procurement practices to successfully close profitable multi-year licensing contracts.
  • Establish and maintain close relationships with inside sales, systems engineers, consultants, and sales specialists to leverage internal resources.
  • Establish and maintain relationships with resellers, system integrators, and any other external partners to develop and achieve account strategies and opportunity plans.
  • Own the customer relationship and drive prompt resolution of customer issues and ensure high levels of customer satisfaction with Citrix products and services as well as serving as the primary client contact for non-technical or support issues requiring escalation.

Basic Qualifications:

  • Bachelor’s degree or equivalent relevant experience required.
  • 8+ years of technology sales experience, with at least 5 years selling to Enterprise accounts.
  • Must reside in the local NY/NJ Metro area with ability to travel to local customer accounts and attend corporate meetings as needed.

Preferred Skills/Requirements:

  • Consistent track record of meeting or exceeding a sales quota in excess of $2 Million a year, with experience selling into large strategic accounts up through C Level Management.
  • Demonstrated success selling SaaS solutions. Direct and channel sales experience.
  • Proven ability to close complex deals and/or negotiate software license agreements.
  • Strong verbal and written communication skills with confident ability to present in front of C level customers.
  • Experience documenting activity within a CRM tool- such as Salesforce.
  • Experience in a minimum of 1 to 2 of the following areas of expertise: application and core technology (database, operating systems, application platforms, hardware, networking), internet solution selling (service, hardware, software), and/or networking, security and/or WAN optimization.


Functional Area:


Enterprise Relationship Manager

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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