Marketing Business Operations Manager

Department: Digital Marketing

Req ID: R31424

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Marketing Business Operations Manager

  • Prague, Czechia
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

We are looking for a strong professional who would partner with Director of Marketing Operations and a team in planning, tracking and execution of major Ops initiatives and be able to align operational work scope with marketing and company wide business goals.

Wrike is a collaborative work management platform that unifies systems and transforms the way teams plan, manage, and complete work. The Wrike platform is the digital workplace for the enterprise and partner of choice for 20,000 organizations and 2M+ users worldwide. Our mission is to enable Operational Excellence by bringing out the best in teams and connecting work with business results.

What is Marketing Operations

The Marketing Operations unit is a part of the Marketing department at Wrike and an awesome professional team responsible for project management, execution, scaling, analytic and infrastructure support of key marketing initiatives. 

Particularly Marketing Operations covers:

  • Website project management

  • Email communications 

  • Marketing automation and stack ownership

  • Marketing data management and infrastructure

  • Lead flow enablement and improvement

  • Marketing internationalisation

Role Responsibilities:

  • Own Marketing Ops cross-team projects, 

  • Coordinate and map project workflows of Marketing Ops teams (email marketing, website project management, marketing analytics, and localisation) and external contributors,

  • Improve team workflows,

  • Enable and improve transparency and efficiency of communications within Marketing Operations and with other marketers,

  • Measure and plan the impact of Marketing Ops projects & tasks to company metrics,

  • Work on quarter and annual Marketing Ops goals prioritising and planning,

  • Assess efficiency, usage, and ROI of stack or solution integrations,

  • Accumulate scope of requirements for Marketing Ops projects, prepare Definitions of Done, identify/prevent time and bandwidth risks, and draw realistic roadmaps for Marketing Ops projects,

  • Keep in touch and be aware of the works status for Marketing Ops teams as well as related contributors (other marketing groups, data engineers, marketing agencies and outsource, business and product analysts, sales operations, backend engineers, etc.) across the globe

  • Regular status & KPI progress tracking

Basic Qualifications:

  • experience in marketing project management, operations or consulting in tech/internet industry

  • Fluent English

Preferred Qualifications:

  • Good knowledge of B2B marketing scope: funnel, segmentation, channels, metrics

  • Good knowledge of project management methodologies and tools (e.g. OKR, Gantt charts, resource management) 

  • Excellent organising and communication skills (for this job we mean it)

  • User experience in marketing automation, email marketing, BI and CRM stack

  • Analytic mindset and skills

  • Marketing experience in a globally operating company is a plus

Functional Area:

Digital Marketing


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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