Principal Cloud Operations Engineer (Remote)

Req ID: R33202

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Principal Cloud Operations Engineer (Remote)

  • Remote, United States
  • Remote, Florida, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a Principal Software Engineer who knows how to apply engineering principles to operations. You have demonstrable experience managing or developing a multi-tenanted SaaS. You are well versed in a large number of technologies and welcome new tools and techniques. You work in conjunction with fellow developers and operations members to come to the best possible solution. You are always looking for patterns and ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale. You work to provide hands-on technical expertise to design, deploy, secure and optimize Cloud services.

Position Overview:

You will be responsible for the maintenance, enhancement and commissioning of the infrastructure. You prefer to build automation to perform redundant tasks rather than manually handling toil, enjoy pushing scalability to the limit with high throughput services . You will design solutions with failure in mind to ensure reliability and enjoy working with a large variety of services and technologies. You like looking through metrics and logs as if it were a treasure hunt. Avoid logging into servers directly and prefer using automation and aggregation to manage them. Strive to be a responsible enabler rather than a "gate”.

Role Responsibilities:

  • Work with the development teams to design scalable, robust systems using cloud architecture
  • Build automation using industry tools (like Jenkins, Ansible, etc) to deploy hundreds of different services
  • Ensure a high degree of availability across all of our service offerings
  • Be proficient in one or more cloud providers, including AWS, Azure, GCP
  • Have experience writing applications using C#, Python, or JavaScript
  • Identify bottlenecks and problems throughout the infrastructure
  • Drive projects/technical initiatives and architectural/technical service improvements

Basic Qualifications:

  • Bachelor or Master’s degree in computer science engineering or related fields.
  • 10+ years of experience of technical architecture, application development and operations
  • Experience with Microsoft Azure, AWS and GCP implementations
  • Proficiency with logging platforms and application performance metrics – Dynatrace, NewRelic, Splunk, App Insights Analytics
  • Data-driven and results-driven with strong analytical skillset
  • Deliver innovative solutions with emerging tech stack
  • Strong expertise using scripting languages to automate and CI/CD and deployment tools
  • Experience with highly-available systems (load balancing, blue-green deployments) and  computer networking and security principles
  • Must be able to mentor and drive growth of junior and senior engineers
  • Experience with container technologies: Kubernetes, Docker

Preferred Experience:

  • Azure or AWS certifications

Functional Area:

Cloud Ops

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

At Citrix, our employees perform extraordinary acts of creativity and service every day. We provide benefits and rewards that meet the diverse needs of our employees by offering competitive compensation, comprehensive benefits, and equitable rewards opportunities for all employees. In the state of Colorado, the salary for this role generally ranges from $184,160 -$230,200 but may vary depending on your qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of this range. Certain roles are eligible for additional rewards, including annual bonus, sales incentives, and/or stock depending on the terms of the applicable plan and role as well as individual performance. Benefits may vary depending on the nature of your employment with Citrix and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, employee stock purchase program (ESPP), and education assistance program, among others.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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