Sales Operations Analyst

Department: Sales Operations

Req ID: R33560

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Sales Operations Analyst

  • Bangalore, Karnataka, India
  • Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

The Sales Operations Analyst will be responsible for developing business dashboards that provide real-time insight into sales forecasts and pipeline and that will support the sales and services organisation.  In this capacity, he/she will be required to automate reports by consolidating data from multiple disparate sources, measure business metrics and KPIs' for use by the senior sales leadership team for tracking and decision making purposes.

Primary Duties / Responsibilities

  • Designs and implements new/modified reports on sales pipeline and sales forecasts 
  • Develop advanced self-service dashboards using tools Tableau, Power BI, Excel for sales leadership team.
  • Responds to Ad-Hoc Reporting requests as needed.
  • Analyze large data sets to identify trends and predict outcomes based on historical performance
  • Continually works to identify new opportunities to improve existing processes and to provide further insight into sales pipeline and forecast for senior sales leadership team
  • Determine potential impact to data and systems resulting from projects, enhancements, and production support.

Qualifications (Knowledge, Skills, Abilities)

  • Proven experience in building data platforms for business benefit and to deliver impactful insights
  • Strong SQL coding, ability to develop and build reports in PowerBI and Tableau
  • Operational knowledge of data solutions including SFDC, PowerBI, Tableau. Understanding of data protection and data governance
  • Advanced problem solving and analytical skills of highly complex reporting and metrics scenarios.
  • Highly motivated individual that is able to work independently, as well as participate on team projects.
  • Ability to apply business knowledge and acumen when developing dashboards that support the overall business strategy.
  • Ability to handle multiple tasks simultaneously and to complete assignments given aggressive time constraints with high quality level

Requirements (Education, Certification, Training, and Experience)

  • Minimum bachelor’s degree (or equivalent) in quantitative sciences (e.g., Statistics, Engineering, Information Systems or comparable).
  • 3-4 years of related Sales Operations and/or advanced analytics experience preferred
  • String analytical, problem solving and verbal and written communication skills

Functional Area:

Sales Operations

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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