Senior Cloud Operations Engineer 2

Req ID: R29007

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Senior Cloud Operations Engineer 2

  • Remote, Florida, United States
  • Remote, Georgia, United States
  • Remote, North Carolina, United States
  • Remote, South Carolina, United States
  • Remote, Tennessee, United States
  • Remote, Texas, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a cloud operations engineer that has worked within an Agile environment. You have experience working with automation tooling such as Terraform, Ansible or Chef. If you have 5+ years of experience managing Cloud Platforms within AWS, Azure, or GCP – we’d love to speak with you!

Position Overview:

The position, which is within the IT Enterprise Infra Cloud Services, will focus on the management of the infrastructure for the major cloud providers consumed and leveraged by Citrix, which will present you with a unique opportunity to expand problem-solving situations that will become an invaluable individual career asset. Our team culture is a unique blend that combines the structured vision and process maturity of a well-established software company with the dynamism and vibrancy of a small startup. This position can sit remote in additional US locations not listed.

Role Responsibilities:

  • Maintain 24x7 production environment with an elevated level of service availability. Perform quality reviews, manage operational issues and availability for on-call 24x7 rotation

  • Implement automation and orchestration for manual processes required to operate and deploy cloud services, be at the heart of developing innovative ideas into internal OPS tools by working closely with advanced technology  

  • Maintain and support tooling that enables Enterprise-wide visibility of CI/CD pipelines

  • Partner with development teams in defining and implementing improvements in service architecture

  • Help maintain standardization of enterprise tools across the organization

  • Implementation of proactive monitoring, alerting, trend analysis and self-healing systems 

  • Partner with the Security organization in aligning with security best practices 

Basic Qualifications:

  • Requires advanced knowledge of job area obtained through advanced education combined with experience. May have practical knowledge of project management.

  • Requires a University Degree or equivalent experience and minimum 5 years of prior experience managing Cloud Operations/Platforms within AWS, Azure, GCP; or a Master’s degree with 3 years; or a PhD without experience

  • Experience working within an Agile environment

  • Experience working with automation tooling such as Terraform, Ansible or Chef

  • Experience in developing and managing CI/CD pipelines using tools such as Jenkins and Bamboo

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences; demonstrated success working across organizational boundaries

Preferred Qualifications:

  • Experience implementing DevSecOps methodology and culture

  • Experience with scripting in Python or Bash

Functional Area:


Cloud Ops

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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