Senior Executive Assistant - Northern Europe, Sales and Services

Department: Executive Assistant

Req ID: R32276

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Senior Executive Assistant - Northern Europe, Sales and Services

  • London, United Kingdom
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are an Executive Assistant who has multifaceted experience, using professional concepts and company objectives to resolve sophisticated issues in creative and effective ways.

Position summary

This role supports our Northern Europe, Sales & Services business function and applies an understanding of business processes, gathers data, makes recommendations and provides confidential and high level administrative support to the ELT; assists executives by handling issues related to people and processes with minimal direction; and assists the ELT with matters related to the Board of Directors and other VIPs.

What you will do

  • Manages and maintains Executive’s professional and personal calendar in Microsoft Outlook, including assisting the Executive with personal scheduling (e.g. doctor and other appointments, personal travel, health insurance and other forms), within limits and at his/her discretion; applies understanding of executive's priorities in scheduling meetings
  • Prepares travel arrangements (domestic and international) and builds detailed itineraries; may also arrange travel for visiting executives and VIPs
  • Prioritizes and maintains confidential files for the Executive; identifies and drives implementation of standard methodologies related to document management and confidential data storage
  • Facilitates and leads the Executive’s accessibility and open lines of communication with staff; collaborate with internal and external customers on behalf of Executive and company
  • Reads and routes all incoming mail and email for the Executive; proofreads and edits emails and correspondence for errors; initiates draft correspondence for executive review
  • Meets regularly with Executive to review status of projects; plan key events, meetings and upcoming travel and prioritize open action items
  • Provides support and acts as back up for other Executive Assistants
  • Builds and maintains reports, spreadsheets, and other vital documents in response to and anticipation of executive's needs; screens, prioritizes and redirects/forwards phone calls; manages call-back list; responds to callers with routine requests, as well as those requiring additional research and investigation
  • Interacts and communicates with all levels within the company; develops effective networks with peers throughout Citrix Systems, as well as external professional groups
  • Collaboratively performs research, collects materials, and maintains files which include relevant articles, collateral and other information used by the executive in communications; takes and transcribes notes from meetings, identifies action items and schedules reminders for the executive
  • Sees opportunities for process improvement and recommends special projects and initiatives related to general business administration
  • Maintains department organization charts and email groups
  • Works with peers to implement approved project activities
  • Processes documents for finance, human resources, and other departments as needed
  • Prepares, reviews, submits and tracks Executive’s expense reports and other SAP tasks and reroutes documents to other approvers when needed
  • Enters, tracks and processes departmental expenses and invoices for payment
  • Works with finance to provide estimates for cost of events, travel, and consultants based on historical and other sources of information
  • Collaborates closely with peers to understand and improve the value of the EA role

What we are looking for

  • Strong experience working in Microsoft Word, Excel, Outlook, and PowerPoint required
  • Experience composing and preparing correspondence and reports
  • Demonstrated verbal and written communication skills, and experience drafting reports and correspondence to a diverse audience
  • Experience managing multiple and changing demands, details, and deadlines
  • Good understanding of company organizational structures and experience working with a distributed team
  • Experience with project coordination and budget tracking

Basic qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of progressive administrative experience, with most recent position supporting executives and their departments

Functional Area:

Executive Assistant

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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