Senior Partner Account Manager

Req ID: R33500

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Senior Partner Account Manager

  • Singapore, Central Singapore
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a passionate individual who has the drive to develop and drive our Channel Partners ecosystem to grow our business solutions in the region.

Position Summary

Primary function of this role is to enable and grow the route to market via our Focus Partners for Citrix in Singapore and Indonesia to deliver Citrix’s Intelligent Workspace, Hybrid MultiCloud Networking and Analytics solutions.

Represent Citrix in all activities associated with Focus Partner recruitment, business development and support, including developing strategies with the partner for differentiation, market penetration, and revenue/ margin growth as tools to achieve and surpass quota.

Work with focus partners to develop unique solution offerings based on Citrix technology and partner capabilities which can drive incremental and repeatable sales in the market.

Responsible for strengthening relationships between the focus Partners and Citrix business units including Field Sales, Inside Sales, Enterprise Sales, Channel Marketing, etc. Lead to conclusion business issues that directly affect the ability to develop long-term relationships between Citrix and the partners.

Uses both historical and forward looking data and analytics to track the health of the partner business and achieve a strong and predictable revenue stream for Citrix.

Roles & Responsibilities

  • Work closely with a set of focus partners in Singapore and Indonesia to grow Citrix business in these regions, with a goal of generating new pipelines and achieve quarterly sales result.
  • Proactively and independently develop a joint business plan with partners that covers sales growth, capability building, go-to-market in their territory to deliver win-win business.
  • Drive and lead continual training activities which articulate Citrix’ strategic direction, product and technology roadmaps, requisite sales skills, go-to-market planning, demand creation and monitor partners’ progress towards adherence to program requirements.
  • Apply an in-depth understanding of Citrix products, programs, sales methodology, and licensing to effectively handle sophisticated partner issues and questions pertaining to product licensing, product features and program requirements.
  • Act as a sales mentor to influence partners’ ability to increase their revenue, margin, and asset investment in Citrix programs.
  • Assess, monitor and grow the technical pre-sales, sales and services capability of the partners.
  • Able to measure and report channel impact to the ASEAN Citrix Business.
  • Manage Partner KPIs and MDF funding in accordance to business plan execution.
  • Provide thorough and consistently accurate insight into the financial results and forecast of the partners’ investment in selling Citrix products and services.
  • Has already developed strong senior-level relationships within partners in Singapore & ASEAN territory and leverages those relationships to drive new business through phone and on-site visits.
  • Ensure Citrix is included in Partners’ Annual and Quarterly Business Plans to include, but not limited to Organizational Plan, Citrix Sales Plan, Citrix Education Plan, Citrix Marketing Plan.
  • Work closely with Sales counterparts to drive the focus partners to quota attainment, with appropriate product blend.
  • Work closely with marketing & channel strategy resources & present special programs to partners.

Basic Qualifications

  • Min 5 years in channels management
  • Proven results in a partner-oriented sales environment
  • Executive level relationships with Singapore and Indonesia focus partners.

Functional Area:

Partner Account Manager


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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