Senior Site Reliability Engineer II

Req ID: R31216

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Senior Site Reliability Engineer II

  • Bangalore, Karnataka, India
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

You are a Senior Site Reliability Engineer having experience of at least seven years in the software or IT industry with a passion for developing, deploying, monitoring, and managing cloud services. You have expertise working with public cloud infrastructure providers like Amazon AWS and Microsoft Azure You have a solid understanding of administering Linux systems as well as writing, debugging, administration, and automating languages such as Python, .Net, or Ruby.

Position Overview

You will help us build an autonomous cloud capable of reliably serving 1 billion users. As a Site Reliability Engineer, You will reinforce the key pillars of cloud systems: Security, reliability, performance, cost, and operational excellence. A key objective is designing and implementing web applications and RESTful services using a microservice-based architecture. The technology stack includes the AWS Platform-as-a-Service offerings, MySQL, and cloud-based observability tools. The product is built upon multiple languages such as Ruby, Python, Node, and C#. Your focus will be on improving system reliability and performance. We build autonomy into our products, tools, and environments to fully automate operations. Engineering autonomous and resilient platforms is paramount to our success. You will build innovative automated solutions to find, debug, resolve, and prevent problems in production before they occur. You will proactively seek out system weaknesses and find ways to fix them before they cause production issues using monitoring data, watching trends. You delight in pushing systems to their absolute limit with respect to throughput and performance.

Role Responsibilities

  • You will develop software and tooling with one or more languages

  • Debug and resolve complex problems over complex systems

  • Will deliver cloud applications and services with an emphasis on reliability by anticipating failures

  • Leverage observability and monitoring tooling to improve performance

  • Deduce and work on common patterns to host applications (Kubernetes, Docker, FaaS) and Networking – Security and connectivity between, into, and out of cloud services • Able to evaluate multiple data store and library options for the best fit to a problem

  • Identifying patterns in infrastructure and architecture to provide common solutions for multiple teams.

  • You will evangelize and contribute to best practices in library usage and end-to-end architecture • Work collaboratively with other teams to design scalable and robust systems using cloud native technologies

  • Authoring documentation and process automation for common tasks and issues • Eliminate toil and manual tasks with automated processes

  • Leverage continuous integration and deployment to improve delivery cadency. • Testing what you build in production scale using techniques such as chaos engineering

Basic Qualifications

  • You have an Engineering Degree (BE/BTech/BS) or higher in a computer science (or equivalent experience).

  • You have at least seven years of software development experience with one or more object-oriented programming languages. Emphasis on Python, Ruby, and .Net

  • Experiences with cloud-based observability tools such as Splunk, New Relic, and Datadog.

  • You are proficient in one or more large public cloud providers. AWS is preferred. • Strong understanding of common compliance and security frameworks such as SOC 2, HIPAA, and FedRAMP

  • Have a good understanding of configuration management tools such as Chef, Puppet, or Ansible. • Have a good understanding of infrastructure-as-code tools such as Terraform and CloudFormation.

  • Familiar with managing and leveraging Jenkins as a continuous integration tool

  • Familiarity with serverless and containerization technologies • Familiarity with relational databases such as MySQL

  • Experience with planning and implementing disaster recovery plans

  • You have hands on experience building cloud services and distributed systems

  • You have a good understanding of security at scale • Demonstrable experience running a multi-tenant software-as-a-service application

  • Capable of collaborating within a team and across multiple teams to solve complex problems.

  • Hands-on technical expertise designing and deploying secure and optimized cloud services

  • Possess strong communication skills and a sense of ownership and motivation

Functional Area:

Cloud Ops

What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

At this time, we are requiring personnel entering a Citrix office, traveling for business or attending a Citrix event to be fully vaccinated against COVID-19. If you choose to remain unvaccinated based on a specific medical need or a sincerely held religious belief and need to access our offices, Citrix will work with you to provide you with reasonable accommodation where possible. Learn more about our COVID-19 policies.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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