Senior Technologist

Req ID: R31757

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Senior Technologist

  • Dublin, Ireland
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Are you interested in SaaS technologies and building your knowledge and expertise in Pre-sales in a fast paced, global technology company? If so, we'd love to speak to you.

As a Technologist within Citrix, you'll be in a multifaceted role that will include remote services such as; demos, trials, calls, research, and proof of concept administration. You'll provide onsite services: event support, meetings, onsite trials and backfills; as well as earn badges in technologies to qualify as an authoritative resource for those services.

How?

A badge is earned when you can consistently demonstrate the knowledge to demo a technology with emphasis on business value, bringing to bear good stories and competitive intelligence to optimally communicate the voice of the customer.

We know you're an excellent communicator with a passion and talent for sharing knowledge and insight whilst supporting internal partners, Field Sales Engineers as well as authoring white papers.

We'd like you to build product conversations with marketing and technical leaders as part of your pathway to earning technology badges and demonstrating broad product expertise.


Responsibilities

  • Help develop Technical briefings on Citrix products and/or technology domains

  • Build high-level solution and product-specific presentations

  • Respond to and resolve technical queries

  • Partner with and provide support to TRM and CCS Teams in Accounts.

  • Identify customers’ technology needs as they align with current and future business outcomes

  • Map customers business needs to Citrix solution value proposition

  • Develop and share understanding of the competitive landscape

  • Embrace learning opportunities by completing the related technical certifications required by the role.

  • Meet and surpass agreed SLA’s for remote services.

Basic Qualifications:

  • Bachelor’s degree in a technical domain, including but not limited to Computer Science, Engineering IT, or equivalent experience is required.

  • Ability to effectively deliver and implement technical projects across multiple simultaneous engagements in a customer-facing capacity.

  • Excellent oral, written skills and presentation skills.

  • An excellent customer service demeanour and able to engage with different audiences.

What we offer:

  • Working space – €7 million investment in newly refurbished offices!!!

  • Facilities – Breakfast & Lunch, Full Canteen, Xbox, Ping Pong table, Relaxation Rooms, Free Car Parking

  • Culture – Fun, vibrant and inclusive

  • Our Values – Integrity, respect, curiosity, courage and unity

  • Sports & Social – Monthly events like concerts, wine tasting, sports events and more…

  • Benefits:

    • Job specific bonus

    • 8% non-contributory pension

    • Full health insurance incl. partner & dependents

    • Life and disability assurance

    • Educational assistance program

    • Certified Citrix Training

    • 26 weeks paid Maternity & 18 weeks paid Paternity Leave

    • Eye Care, Cycle to Work, Volunteer Days

Functional Area:

Presales Shared Services


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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