Site Reliability Engineer, Software (Raleigh or Remote)

Req ID: R31225

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Site Reliability Engineer, Software (Raleigh or Remote)

  • Raleigh, North Carolina, United States
  • Remote, North Carolina, United States
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! Citrix recently formed a standalone Work Collaboration business unit to focus on our SaaS business—an area where we see the highest growth potential. This new business unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors.

As an SRE Engineer, you love solving problems and enjoy learning new technologies.  You are a curious with a passion for learning how things work and experience in collaborating toward solutions to complex problems. You have an understanding of the software development lifecycle process, computer science fundamentals, operating systems, computer networking, and are proficient in one or more object oriented programming language (C, C++, Java).

Here's what we need you to do so we can take first place:

  • Build and maintain MSSQL and MySQL database systems.
  • Build and maintain NoSQL database solutions such as MongoDB and AWS DynamoDB.
  • Provide Ad-hoc support to feature teams and external stakeholders to address business needs.
  • Provide proactive and reactive performance analysis and monitoring to aid in the troubleshooting of database services.
  • Provide solutions to solve performance issues throughout the infrastructure and consuming service code.
  • Participate in on-call support to address customer impacting issues.
  • Implement HA/DR/Maintenance/Backup strategies

Minimum Qualifications:

  • BS degree and 2+ years DBA experience with managing large multitenant database clusters, preferably MSSQL.
  • Experience with additional database technologies like MongoDB, AWS DyanamoDB, AWS RDS, Cosmos, Cassandra, Hadoop, MySQL, etc
  • Experience working with Databases hosted in the cloud, AWS preferred.
  • Experience with automation tools such as Jenkins, Ansible, or Terraform

Bonus points for:

  • 2+ years of experience with additional database technologies like MongoDB, AWS DyanamoDB, AWS RDS, Cosmos, Cassandra, Hadoop, MySQL

At Citrix, we want employees to do what they do best, every day.  Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk!


Functional Area:


Cloud Ops

What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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