Sr. Presales Enablement Specialist (REMOTE)

Department: Technology Specialist

Req ID: R32552

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Sr. Presales Enablement Specialist (REMOTE)

  • Remote, United States
  • Ft Lauderdale, Florida, United States
  • Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!


What we're looking for:
 

As a Presales Enablement Specialist, you are responsible for designing, developing, and evaluating presales readiness and enablement programs in collaboration with key business stakeholders and external providers. This is accomplished by:

We’re looking for someone who will:
• Leading virtual teams of cross-functional resources in the development of a complete set of enablement deliverables.
• Blended learning experiences including ILT, VILT, and On-Demand classroom instructor led course/webinar materials.
• Additional presales enablement tools- job aides, podcasts, video, interactive PDFs.
• Experience in skills-based evaluations – coaching & feedback, demo, presentation skills, business writing, how to white board, and sales methodology.

During projects, the incumbent provides thought leadership, and manages stakeholder and executive sponsor relationships with engineering groups, customers, partners, and other teams to enable the team to develop specifications for enablement content

Key Job Responsibilities
 

  • Identify and capture sales and technical skills needs and partner across stakeholders to develop vision, strategy, and plans for Citrix’s Application Delivery and Security portfolio
  • Maintaining knowledge of the for Citrix’s Application Delivery and Security portfolio required to effectively train technical pre-sales audiences
  • Evaluate the business impact of learning programs through use of learning and performance metrics.
  • Develop and optimize segment-specific technical curriculum and programs that improve the productivity of our sales engineers and specialist teams
  • Define and develop scope, objectives, storyboard/outline and other design documents for comprehensive training plans and continuing education for our presale's teams.
  • Design and develop hands-on and virtual workshops including managing logistics, creating of presentations, lesson plans, activities, and labs collaboratively and independently
  • Deliver classroom and virtual training to a variety of technical audience
  • Ensure the quality and consistency of course content, and manage content updates and continuous improvement
  • An ability to articulate use cases and applications of technology in a variety of industries.
  • Actively and continuously learn and stay informed about the SE roles, and new systems and processes at Citrix
  • Create and/or broker innovative and engaging enablement activities 
  • Foster knowledge sharing and participate in both the Technical Trainer and customer communities who could help scale the delivery of enablement and readiness programs

Specializations

  • Security
  • Authentication
  • Core Networking 

Qualifications

  • Bachelor's degree or equivalent experience
  • Strong understanding of Network/Application Delivery and Security 
  • 3+ years of relevant experience with network-security, endpoint, IDS or similar technologies
  • 3+ years' experience as a technical trainer / sales engineer / professional services consultant, or equivalent technical position

Things We Would Love to See:

  • Proven experience successfully delivering ILT and VILT courses in cyber security related topics (e.g., digital forensics, intrusion detection, incident response) to highly technical audiences
  • Experienced with virtual classroom training tools such as WebEx, Zoom, etc.
  • Excellent organizational, interpersonal, and leadership skills
  • Outstanding communication (verbal and written) and presentation skills with the ability to address both executive and technical audiences
  • Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
  • Ability to focus on results while working independently when given a broad direction and desired results
  • Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues
  • Understanding of enterprise security requirements
  • Able to function efficiently and effectively in a fast-moving and demanding environment


Functional Area:
 

Technology Specialist


What you’re looking for:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits
We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Education assistance
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.

At Citrix, our employees perform extraordinary acts of creativity and service every day. We provide benefits and rewards that meet the diverse needs of our employees by offering competitive compensation, comprehensive benefits, and equitable rewards opportunities for all employees. In the state of Colorado, the salary for this role generally ranges from $97,685 -$122,106 but may vary depending on your qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of this range. Certain roles are eligible for additional rewards, including annual bonus, sales incentives, and/or stock depending on the terms of the applicable plan and role as well as individual performance. Benefits may vary depending on the nature of your employment with Citrix and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, employee stock purchase program (ESPP), and education assistance program, among others.


Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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