Technical Writer, Wrike

Department: Communications

Req ID: R32308

Apply Now

Technical Writer, Wrike

  • Prague, Czechia
  • Remote, Czechia
  • Full_time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together!

What we're looking for:

We are searching for a Technical Writer with excellent writing skills to join the team responsible for documenting new Wrike features, processes, and managing updates to Wrike's Help Center. You will report to the Manager of Wrike Customer Education and will play a role in shaping the future of education services at Wrike.
Wrike is the collaborative work management platform of choice for 20,000+ companies in over 140 countries.
Responsibilities:
  • Creating, publishing and maintaining high-quality external documentation for Wrike's end users.
  • Collaborating with the wider Education, Product, Marketing, Localization, and other cross-functional teams to provide users with accurate and comprehensive documentation.
  • Making technical language accessible for our users and delivering content in the language appropriate for relevant audiences.
  • Assisting with the publishing of internal release notes to the wider business.
  • Analyzing the performance of our Help Center and contributing to/suggesting improvements and optimizations.
  • Reviewing existing and new documentation to maintain continuity of style and accuracy of information.
  • Working with our tools (Zendesk/Paligo etc.) to manage and deliver content to our audiences.
  • Contributing to wider business goals and initiatives
Basic Qualifications:
  • English - fluent (advanced).
  • Experience in copywriting and content review.
Preferred Qualifications
  • Knowledge of Zendesk Guide/Paligo
  • Excellent writing skills and tone.
  • Exceptional communication skills and ability to provide information about technically complex concepts in simple words
  • Great prioritization and planning skills.
  • Ability to learn fast.
  • Experience working with image/video editing tools is a plus.
  • Great analytical skills.

Functional Area:

Communications


What you’re looking for:

Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process. 

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within. 

The Benefits

We offer a competitive total rewards package* that includes:

  • 18 weeks of paid parental leave
  • Health and wellness benefits
  • Employee assistance program
  • Retirement benefits
  • Time off and absence programs
  • Professional development and mentorship opportunities
  • Paid volunteer time and charitable matching of employee donations
  • Employee resource groups
  • And more!

**Please note that benefits may vary based on location.


Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

By applying, you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Apply Now

Not You?

You are now being redirected to complete your application